Mobile Network discussions

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA. To hel...

Coverage in Redbridge

Update: 20 July 2023 Over the past week, our engineers have completed installing the mast onto the network, and the mast is now on-air restoring coverage to Redbridge. We will continue to monitor performance in the area. Update: 11 July 2023 Our eng...

EE is the worst

I’ve never had such poor service EE is without the worst I’ve ever been on. I have to call someone twice to get through, constant loss of signal. Don’t even talk to me about speaking to someone because you can get through. I will never recommend this...

Re: Worst Network Ever

Good to see after two years it's still consistently **bleep** poor service.That's even if you can be bothered with the apple dance of using the same password to access the dog crap account and pay extra for the privilege of no coverage anywhere, ever...

I can't make or receive calls today. I have a monthly contract.

No calls in or out. Can't call EE for assistance. Can't visit EE store as closed down. Any suggestions? Thanks.

My voice sounds like a robot on the network

If I try to answer or make a call on the network, my voice sounds like a robot. It cuts out and sometimes drops the call altogether. I can be heard perfectly on wifi calling though and the calls are perfect! Therefore I cannot make or receive any cal...

Resolved! Roaming notifications

Is it possible to stop the SMS notifications telling me about roaming charges? I spend a lot of my time near country borders and cross them quite frequently. All these messages are simply excessive.

Re: HUGE NETWORK PROBLEM. NO ATTENTION FROM EE

Same here.network down,minimal signal and Internet none existent.what compensation do they give during these issues?.youve signed a contract for a service that has so many issues,surely the customer should receive something as an apology.theyre quick...

Network issues

I am away and suddenly I don't have network what's happening

Dropped calls

I’ve noticed the service on EE getting worse and worse. Calls drop when I’m on the phone at home and that never used to happen. when I’m in the car there are more dead spots than ever. I have an O2 Sim card in my iPad. Although they aren’t known fo...

Very poor signal at home

Hi I'm wondering if anyone can advise. Our mobile signal at home is terrible, rarely getting to one bar. We have had customer support assistance with this regarding our bill, but it would be more important for our phones to work as intended and paid ...