Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
my mother is 85 years old she's had no phone signal at all for about 5 days probably more in PE38 post code with no time scale fix. every time I check up on the app it just renews it's self with a further 16 hour possible fix date. it just says the...
I’m at the end of my patience threshold. I can’t make or receive calls whatsoever, I can’t get into my nearest branch, I can’t use my phone for the tickets I have stored on it, I can’t pay for anything using my phone, there is no SIM card showing on ...
Hi, ive been unable to make or receive calls now for a couple of months, I tried to contact EE before on 150 by walking half a mile from my house but he needed me to be in my house to check the network. The tech told me that there were only 1 of 4 mo...
Hi i had a sim and phone working fine .then when outside I couldn’t text or what’s app only call on occasions.thought it was my older iPhone so I bought another x same was still happening so I ask we for a new sim,same number . It’s still happenening...
Had a call this morning with customer service as the mobile data in my area has been poor for the last 4 days and as I am waiting for broadband to be installed I wanted to find out if there was a more to what is going on than what the online service ...
Update: 10 June 2025 Over the past few months, our engineers have been continuing the legal negotiations with the site provider to agree the terms for the build to start. Once the terms have been accepted and we have a date to access the area and sta...
I'm with EE, and get a fine connection on phones via broadband wifi. But our smart meter is dumb because we live in a poor network area. Octopus say "Unfortunately, smart meters typically connect through the DCC (Data Communications Company) network,...
This has been a problem going since Wednesday 19 Nov 24 out of the blue in the Thurrock area my signal hasn't got better only when I leave that area I'm sure I ain't the only one but just keep getting text that it been fix when it hasn't.
I have just switched from O2 to EE for a SIM only account on my I phone and also a broadband upgrade (on my existing EE broadband account) to 5G. I can no longer guarantee receiving or being able to call or send/receive messages from my home address...
Hi EE my postcode is LA1***, please can you check for me if my local phone mask is working? Thanks.[Mod Edit: Please don't post personal information on public forums, thanks]
