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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 10563 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 19736 Views
  • 0 replies
  • 6 Helpful

Resolved! Phone call issue

Hi, Over the last few weeks when I’m making phone calls, the person on the receiving end can’t hear me properly, I keep cutting in and out. I’ve noticed that my phone signal only has 1 bar, I’ve never experienced this issue before on EE. Does anyone ...

KGill1 by Visitor
  • 227 Views
  • 3 replies
  • 0 Helpful

Coverage in Wednesbury

Update: 26 May 2026 We have experienced a slight delay completing legal steps to legally acquire the land and start building the equipment, Barring any further unexpected delays, we expect the legal steps to be completed by the beginning of June. ...

Leanne_T by EE Community Support Team
  • 17669 Views
  • 87 replies
  • 30 Helpful

Resolved! Mobile Parental Controls

Hi. We would like to be able to disable the use of our daughter's phone(s) when refusing to go to school etc so they can't call or text or use mobile data. Does EE allow this?

welsha by Contributor
  • 291 Views
  • 6 replies
  • 4 Helpful

Resolved! this connection is not secure

using EE Mobile network 4g  4bars signal  iPhone 16+selecting William hill app on my phone and then gets a message this connection is not secure. then tried signing in through William Hill web siteand still get the same issue.but using EE wi-fi at ho...

Bluesriff7 by Valued Contributor
  • 195 Views
  • 1 replies
  • 0 Helpful

Coverage in Horfield Bristol

Update: 24 April 2026 Over the past few weeks, we have been working with the site provider to arrange a date to access the area and complete surveys needed to make sure the area will be suitable for the equipment. Pending a positive outcome from ...

Leanne_T by EE Community Support Team
  • 6437 Views
  • 50 replies
  • 21 Helpful