Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
The signal in my area has got worse now it’s pretty much useless. The technical agent told me to turn off 5g and this would help but it didn’t he told me my phone would automatically switch back to 5g when in a 5g area what rubbish you need to do it ...
Hi, had anybody else had or having an issue with voicemails not receiving until a day later, sometimes two days. Twice recently I’ve had a voicemail left but haven’t been had the notification until a day or so later. I’ve noticed that as soon as I sw...
Update: 11 June 2026 Over the past few weeks, we have experienced a slight delay accessing the area, to install the transmission needed to integrate the mast onto the network. Barring any further unforeseen circumstances, we expect all work to b...
I have been a Small Business customer in the SY13 area for about 2 years, and ignoring the fact I cannot manage my account online (EE still haven't fixed the issue), I constantly have network issues.My setup is Dyfed Telecom installed a Satellite on ...
Update: 06 July 2026 For the temporary mast, we have experienced a slight delay completing the lease agreement for the temporary mast. Once we have an outcome from the lease agreement, we can start building the equipment for the temporary mast a...
The service check website is down and when I tried to call ee for technical support it told me it was closed. My data has been down for two days now and I can’t get onto the internet. It’s shocking because we are paying for data we can’t even use, an...
For too long we have only been able to hear voice calls in part of the garden. Complaints on a Saturday result only in a text message on Sunday saying " since we haven't heard from you in 7 days, we've closed your complaint." That is the only respons...
Hello, I'd like to report an area where there is absolutely no signal (not just from EE but from all UK networks). We're considering purchasing a property but the issue of no mobile signal is something that is weighing it down. How can we try and get...
