Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
This evening I'm noticing a coverage issue and my 5g keeps dropping and coming back up again just need to know is there a issue?
Update: 08 January 2026 Over the past few months, our engineers have received the structural information from the site provider and currently reviewing the details. Once the review has been completed, we can submit the government application for...
Update: 11 June 2026 Over the past few weeks, our engineers have been continuing negotiations with the site provider to agree the lease agreement for the temporary mast. We expect an outcome for the lease agreement, by the beginning of July. Pendin...
I moved house 2 weeks ago and I get no bar signal in the new house can only use Wi-Fi does anyone know what’s wrong or how I can get any?
Hello!! So I’ve changed jobs and with my new office premises, I can’t get 4g or 5g. It seems to be specifically with EE as my colleagues are with other networks and have no issues. Is there any options for me to buy routers from other companies to ac...
Very poor network coverage yesterday and today. BT71 Dungannon NI. Disappointed there was no notification.
Hi,I checked the forum, which stated that WiFi calls are free. My plan includes international roaming.However, I was billed for all international calls, per call?How can I prevent this from repeating? Why was I charged?Thanks
All day today no mobile data round Dungannon BT71 very disappointing as there is no information whatsoever so ever
Good morning.A major fan of BT / EE and customer for 45 years. Our village is going digital but many have no mobile signal whatsoever. Those "At Risk" currently use BT's copper back-up but that's ending. This is by no means a complaint. BT & Wesse...
Hi, Over the last few weeks when I’m making phone calls, the person on the receiving end can’t hear me properly, I keep cutting in and out. I’ve noticed that my phone signal only has 1 bar, I’ve never experienced this issue before on EE. Does anyone ...
