Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hi all,I’m on an EE Pay As You Go plan and recently received a text saying that 5G is now available on my plan. I’ve enabled 5G on my phone (iPhone 15 Plus – 5G On, Allow More Data on 5G), and my phone consistently shows a 5G connection.However, my r...
We have now been without mobile network coverage for over 5 days in my postcode area SA42 0XN. Apart from a complete lack of communication and updates either using My Place or on the status check apart from telling us the obvious that there is a faul...
Both data and voice connection have had issues in Charlton for a long time, but it’s gotten much worse over the last 6-9 months.5G is no longer available and there is almost no 4G data coverage despite there being plenty of masts near by.I’ve done al...
Update: 16 December 2025 Over the past week, for the mast damaged by the fire our engineers have completed work on the fibre cables and the power has been reinstated. The existing mast is now back on-air. We have also completed upgrades on one o...
I am having issues with my connection network, nothing has changed in regards to locations in travel. Inbound/outbound calls disconnect Network switches off.
Hi, I'm having the same problem and tried to use your tool after logging in it says it was down. [Mod edit: Title added]
My android phone says emergency calls only. Please help
I purchased the iPhone 17 Pro Max on Friday. The signal has been fine but I went to work today for first time today since owning this phone and I now get barely any signal. My iPhone 14 Pro was fine in this location I had 2 bars and all apps requir...
The coverage in Bishops Waltham in Hampshire has in the last week drops to virtually zero. Unbelievable!
I have problems with my phone network and the mast my phone rebooted twice and it gooses to emergency calls, please keep up dated
