Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Update: 07 January 2026 Over the past month, our engineers have completed additional work on the first mast to improve capacity and service in the area. The mast currently has an open service ticket for 5G performance, we expect this to be resolved b...
We are aware of a signal issue that is affecting some of our customers in the Horfield, Bristol area. Our mast in the area had to be removed from the existing site in December 2025, as the building is being redeveloped. Our engineers began looking...
What is going on with the signal in thurrock area its been poor for weeks now, im now missing important calls
I'm wondering if anyone else is having this problem. For a while now, whether I'm making a call or receiving one, the calls are breaking up no matter where I am and despite the fact I've full signal. Just regular calls, not over wifi. I don't think i...
I've been on the same SIM plan for a few years now and I'm looking to upgrade from 4G to 5G.Can my current SIM be upgraded on my current plan, or do I have to move to a totally new SIM/Plan?Thanks!
so they call themself best network in the UK and there is no signal in a house my daughter have O2 and have full bars so how is that nothing can be done ? <mod edit: added subject title>
I have been experiencing challenges with EE’s 5G mobile network coverage around the Ilford (e.g. IG1 2UZ) area. Though EE claims “We’ve got 5G in more places than any other network in the UK”, we have little or no 5G coverage even outdoors in my neig...
Happy New Year to all here.My Google Pixel 9a, plus my wife's Samsung Galaxy A26 both wentinto Emergency only, after about half an hour, the Galaxy was OK,the Galaxy has a SIM installed, the Pixel has an E-SIM installed andit is still in Emergency mo...
Both my network and data keeps dropping out on my phone showing 'emergency calls only'. There's no known issues in my area, I have tried all the 'fixes' on the website. The only one that works is resetting my phone which brings it back for a little b...
Update: 07 January 2026 Over the past few days, our engineers have completed the upgrade work on the mast to improve capacity and service in the area. Restoring full service to Great Blakenham. We will continue to monitor performance in the area. ...
