Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
We are aware of a mobile signal issue that is affecting some of our customers in the Twinbrook and Derriaghy area. Our mast in the area had to be removed from the existing site at the end of November 2025, as this was requested by the land owner. As ...
Hello, I live close to an EE phone mast which is powered by a diesel generator. The generator runs continuously and the noise it makes has recently increased - I can hear it indoors, even with double glazing and all windows closed. Who can I contac...
POOR OR NO SIGNAL LS8 *** CONTINUALLY DROPPING OUT. NOT ABLE TO USE 'PHONE. NO FAULTS ARE SHOWING ON EE WWW SITE. PHONE OPERATES PERFECT ON O2 [Mod Edit: Please don't post identifiable information in public forum.]
Hello.I am having a huge issue here with my phone, I'm trying to call EE but I cannot as I have had no signal for 4 days now and when I try calling via WiFi it says I have no network connection EE have no online chat so it is actually Impossible to c...
If an SMS message appears as an itemised entry on my EE bill (showing the number, date and time), does that mean the SMS was genuinely sent from my handset and processed by EE’s network? I want to confirm whether an itemised SMS entry on the bill pro...
HiI've just put my full works sim (it's a new sim, plan started a month ago) in my new Galaxy s25 and tried to activate 5g standalone. However there is no option to select this in settings, the only options are 5g Preferred or 4g Preferred. Coverage ...
My EE broadband has stopped working? I and in postcode area CF38. Is anyone else having issues?
I'm currently seeing that EE have 5 million hotspots within the EE wifi network, but on the interactive map only 150k are shown. There's no hotspot in an area that I require (in a relatively central part of London), so is there a place to be able to ...
