Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hope this is the right place to post this query.just moved to new home and my mobile has zero connection. This is odd because other mobiles like vodaphone do work.as my contract is almost up should I switch to a new provider that offers better covera...
Hi all,I am looking for assistance from a community manager or a network engineer who can look into my backend provisioning profile. I am currently on a Full Works plan and using a brand new physical SIM card. My device is an S23 Ultra which I purch...
Anyone else currently having mobile service issues in the Reading / Basingstoke area?
Hi, I've been an EE customer for many years now, and generally across the UK I have been very happy with coverage and data speeds. However, there are two areas in Edinburgh where I have had many issues, even outdoors Around The Shore and generally in...
My iPhone always has no signal, I can’t recieve calls, send texts or use my data. I’ve tried everything, even getting in contact with EE but no one responds but a robot! Anyone else had this issue?
Hello,i have been with EE for longer than i can remember, perhaps since their inception, if i recall previously something to do with orange.great customer service to be fair but over the last year or maybe 18 months my phone reception has just got di...
Update: 11 August 2026 Over the past few weeks, the traffic management test has been completed. Our engineers are waiting for detailed drawings to be completed to submit these for approval. Pending a positive outcome from the drawings, we can sta...
Hi so all of a sudden at about 10am I wasn’t able to use data or make or answer calls on my phone.I have followed chat gpt instructions to try all settings issues and checked my billing which is all paid up on my account and can’t find anything wrong...
