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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5910 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 6934 Views
  • 0 replies
  • 6 Helpful

Network Status Checker

Why have you hidden the network status behind a your log in. Why do we have to go an extra step just to check for network issues?You literally have gone backwards in development in doing this.

BrendonH by Community Hero
  • 316 Views
  • 11 replies
  • 9 Helpful

Coverage in Woburn Sands

Update: 10 October 2025 Over the past few months, the power company have accessed the area and installed the power supply needed for the new mast. Our engineers are working with the Fibre company to arrange a date to install the leased line to provi...

Christopher_G by EE Community Support Team
  • 12821 Views
  • 70 replies
  • 23 Helpful

Network signal issue

EE have recently been carrying out 5G upgrades in my local town. 5G SA/Standalone is being deployed which is great.....but unfortunately for me, it appears there is a fault with a newly upgraded site.I have raised a network fault with EE via the chec...

Coverage in Queslett and Pheasey

Update: 01 July 2025 Over the past month, our engineers have submitted surveys and drawings to the site provider for planning permission to be approved. The drawings have been approved; however, additional surveys are needed to make sure the area w...

Leanne_T by EE Community Support Team
  • 3131 Views
  • 30 replies
  • 21 Helpful

Resolved! Re: 5g mast

Hi there I’m also thinking of having a 5g mast on my land. Can you direct me who I would need to contact to get more information. Thanks

Resolved! 5G

Can anyone explain to me how i can get 5G in where i live when i done a coverage check and saying no 5G 

AndyC271 by Investigator
  • 83 Views
  • 1 replies
  • 1 Helpful

Resolved! PAYG Service Quality Issues

Ee is a **** ** **** especially if you're on pay as you go they chock your your 4g so you go on a contract,stuff them I'm going back to o2 find another provider,ee are *****     [Mod edit: please keep comments respectful and constructive.]

Dungie741 by Investigator
  • 219 Views
  • 7 replies
  • 2 Helpful