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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5055 Views
  • 2 replies
  • 2 Helpful

5G down for maintenance?

New to this forum.My 5G service from EE cell tower 22795 (4G ID in cellmapper) has stopped working today.  Is there equipment failure or is it down for maintenance?  Is there any way to find out?BTW, cellmapper only shows LTE band 3 but assume that c...

Why is EE network cover so poor?

Not sure what anyone can do on a forum but I wondered if anyone in my area (Grasscroft/Uppermill) has problems with EE voice and data? Unlikely anyone from these areas will read this I suppose, but worth a shot.I only switched to EE from Vodafone a f...

bobbySeg by Investigator
  • 58 Views
  • 5 replies
  • 1 Helpful

Re: Is it just me or is ee phone signal poor

My mobile connection has been awful for the past two weeks, with repeated intermittent loss of signal. This weekend in particular was very bad resulting in my having to restart my phone up to ten times on one day (Sunday 17th March 2024).I did go to ...

EE_T by Visitor
  • 54 Views
  • 2 replies
  • 1 Helpful

Resolved! Connection

Hello, my phone status network states EE: Emergency calls only.My phone network is very slow.Is there a EE network issue?  

Resolved! EE Partner MVNO VOLTE - WiFI Calling plans

Hi Team EE.I have a quick query, with the pending 3G switch off and some of your MVNO's using the 3G network for calls, what is the plan to enable these operators to use VOLTE to prevent issues of uses on these networks from being disconnected when t...

Re: Is it just me or is ee phone signal poor

Good morning, mine is been awful for about a week now. I had a whole day where I only had emergency calls coverage. When checking for issues it always states that there are none, and coverage is good.My contract ends in a few months so with this cons...

Coverage in Kensington/Tuebrook

We’re aware of a signal issue that is affecting some of our customers in the Kensington/Tuebrook area. Our mast in the area had to be removed from the existing site at the end of January 2024, as this was requested by the landowner. Our engineers beg...

Leanne_T by EE Community Support Team
  • 616 Views
  • 7 replies
  • 0 Helpful