Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Doesn't matter if I am on my phone or computer, this website never works. I just get errors saying I can't log in or the same page loads over and over again, no matter what link I click. At this point I just want to upgrade my plan and instead I migh...
HiI was looking to change my 30 Day SIM only price plan as I'm only using 25GB. When I select change price plan I get the following browser error:Bad Message 431 reason: Request Header Fields Too Large Does anyone know who needs to know about this? R...
The add on page is not working.
Trying to get my code from EE Perks but it says my account has been deactivated as I didn’t register in time. It will not allow me to re register as it says I’m already registered
When using the EE app for multiple SIM accounts, is there any way to specify (and retain) the order in which the list of users appears? It always defaults to phone number order.
Hi,I am trying to login to myee and keep getting this error on the main screen. I have tried from a few devices and the app and get the same messages.Any ideas?Thanks
Hi I am just wondering what my bill is for my next payment on 15th may
I am having 2 problemsFirst my the account to which my products are linked appears to be linked to the mobile number that I moved from when keeping my original one. Could be something else?Second it is impossible to contact a person to speak to using...
Darii
