Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How to view September 2023 bill. Where can I find it and see the breakdown?
I have recently moved house, how to I change my address on my account?
I can’t open ee app. Please sort out that problem. There are notice about updating and that’s all.
Is the online chat facility no longer available?
I have received a pay as you go sim card by post. When I select to link it to my existing EE account online, it says there is an error linking and to try again later. When I try later, I get the same error. The pay as you go sim card is showing signa...
Hi!I am in desperate need of recovering a phone call from my phone (the date, time and number that called) but I deleted it from my iPhone call history. Is there a way to recover this, please? I saw someone said to go through your carrier but I can’t...
