Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I've had EE broadband and TV since 4 June, I've had a SIM only monthly contract since 29 August, have paid one bill, added another SIM only monthly contract to my account and have the second bill on my account with the DD due to go on 10 October.Acco...
Hi ,I don't know why my ee online account doesn't show my bill history? Could anyone help about it? Please
Hello,I’ve been with EE for 5 years now and I’m due an upgrade on my phone contract. I’ve always upgraded to a good as new iPhone as the contracts work out cheaper, however when I’ve browsed through the available phones there are no good as new iPhon...
I have not been able to use the app for almost 3 months now and I need the app top gift data to my family members. I have contacted EE for this and they said they would look into it but it still has not been resolved and they said I should call when ...
My mobile phone account has disappeared from my app. My broadband app is still there, but there’s nothing to do with my mobile account. It was on there previously. When I go to the section to link a phone account and go through the process it says “t...
I have been with EE for about 8 year with 4No phones and I'm due my next upgrade but I'm shocked at how expensive EE have become against their competitors. Shocking service will be leaving
Hi there,I wanted to express my dissatisfaction with the exceptionally poor performance of the EE website and app, which I have to endure every time I use them. I have never encountered a website or app that functions as poorly as EE's. The website l...
In the company I work for, the domain has changed, and I no longer have access to my EE account to download an invoice, as I am required to enter a code that they want to send to an outdated email address. What should I do?
I merged with EE from BT and ever since I cannot access my previous offers, or see any of my bills.I've called and they keep telling me it'll merge over soon but it's been a few months now.Anyone else resolved this?
