EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 600588 Views
  • 0 replies
  • 12 Helpful

Resolved! Multiple Devices in App.

Is there a way to make it easier to identify which device is which. I have all my phone numbers for my devices saved on my phone, I have 5. This means that in the app instead of my phone numbers listed to select a device I have 5 pictures of me and m...

davidf by Contributor
  • 616 Views
  • 5 replies
  • 7 Helpful

Resolved! Game Day Sale

  shows game day sale then when you add it goes back up to normal price ..need correct price please 

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Chops009 by Explorer
  • 445 Views
  • 3 replies
  • 3 Helpful

COMMUNICATION

Just spent two hours trying to update my account details! Since switching in April this year I appear to now have six different accounts. I have had so many problems with EE that I wonder what is going on?EE stands for Everything Everywhere ? They ne...

Resolved! EE shop migration to new site

I recently decided to purchase a new apple watch but I have been having trouble logging in.  Found this to be a change in websites from1/10/25.  I've had to setup a new account as my old credentials wont work.  Does this mean I lose all my staff disc...

Cant upgrade sim only plan online?

Im trying to upgrade my sim plan but whenever I log in and click the upgrade link, a message pops up saying I couldn't be logged in but im able to buy a new phone. I haven't actually been logged out my account though as im still able to.click on my p...

Tezza4 by Investigator
  • 318 Views
  • 1 replies
  • 1 Helpful

Access my bills on EE Website - unreliable!

I have been trying to access my bills on the EE website and it is continually stuck and even after refreshing the webpage, still no joy.How can a telecom company have such a poor and unreliable website?!  

pcamm by Visitor
  • 298 Views
  • 1 replies
  • 0 Helpful