Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Does anyone know an email address of head office please. I need to make a complaint I've called EE 10 times with no luck and had enough quiet frankly talking to people who don't know what they are talking about and all the promises that it will get s...
I’ve been trying to upgrade my phone for the last few weeks. Everytime I clicked the link through the EE app (as I’m eligible to upgrade) and then go to sign in the page just goes blank. Initially I wondered if this was because I was trying to do it ...
Everything i try on the app lately doesn’t work!.. we need to get this sorted!… I’ve ordered and paid down payment 3 times now for a tv… and when called have had them tell me there is a problem and try again on phone to take payment again to be told ...
ee Is ridiculous, can't access to my add-on plans, failed to add new debit card, no responses nothing.
This has to be the worst phone company everything is confusing no such thing of a refund u can’t do a mistake without be charged for 臘
Recently upgraded my phone.When i log into the app it lets me put my pin in then comes up with a message saying lets get you set up.I press continue and it just spins.I've uninstalled app and reinstalled again and it starts working but once i come ou...
The app has the... 'You're app is being improved' tell-tale. Another person's acct says their login is part of a breach. What's the scoop?
