Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi all,For the last few months I have been unable to download my mobile invoices either on the app or the website.I have a business account and have been with EE since the 'Orange' days, so a very loong time but I am thinking about changing network ...
I have recently moved from BT to EE and found it is good that EE is using Passkeys. I also have to say not so good they are still using SMS 2FA!But the implementation of Passkeys does seem unfinished. Is there any way to feedback my experience includ...
Haven't been able to login to my ee app for 6 months also unable to see bills on website
Just upgraded, says credit agreement is accessible to read on EE account, can't find it anywhere????
Brutal Trying to log in for 3 Days something wrong with EE app Nowt new there tho **bleep**es me off
I can't seem to generate any information when using the the "Most frequently text numbers" hyperlink. The other two quick filters work, "Most frequently called numbers" and "Everything over 50p" these generate results. I know texts have been sent thr...
On the "Do more" dashboard, on the Top ups panel, the information says you can pay with Paypal, Google Pay and Apple Pay. When I navigate to the Visit page and navigate through the payment process, it only presents my stored bank card.Domore-dashboa...
I’ve been unable to link my phone to the EE app for over 6 months, every time I call EE I get fobbed off and they say they’ll call back and they don’t, becoming increasingly vexed with this, is anyone else having this issue? they tell me it’s an on g...
app doesn't seem to be working on the app or website
