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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 989 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 16183 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 189405 Views
  • 0 replies
  • 10 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 13122 Views
  • 11 replies
  • 2 Helpful

Daughter Phone

HI, Is there a way of temporally disabling my daughters phone from the EE app or website or by another means?Thanks  

App

Everytime I log onto my EE app its always down for upgrades, nothing ever changes on the app, have to load it online,no technical support, can't wait for this contract to end now, bloody farce

Nic10725 by Visitor
  • 254 Views
  • 1 replies
  • 0 Helpful

Trying to open EE account

Trying to set up new account but when get to move in date, bank date etc message comes up ‘date needs to be after DOB’. But they are won’t let me pass.  Husband tried setting his up and he is getting same.  Can’t phone as our network is down That is ...

Linseyd by Visitor
  • 249 Views
  • 1 replies
  • 0 Helpful

EE App not working

My EE app on my phone isn't working, tried re installing but no joy. Go to website and some features aren't working, can't gift data. Tried installing app on my tablet and doesn't work there either