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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 593467 Views
  • 0 replies
  • 12 Helpful

Linking accounts

Since March 2025, I have been trying to link two mobile and one broadband EE accounts via the website or the EE app. I have had numerous phone calls and promises from EE staff saying it will be done. It still hasn't happened. Currently I cannot view ...

Lombudai by • Visitor
  • 407 Views
  • 2 replies
  • 0 Helpful

Resolved! Extra charges

I want to be able to keep track of my extra charges through the month without having to wait to see my next bill. I used to be able to do this and it helps keep an eye on my spending. However I cant seem to access this now. Please tell me why this in...

Delangel by • Investigator
  • 606 Views
  • 4 replies
  • 4 Helpful

Resolved! Can't log in anywhere

Hello,I haven't been able to log into my account since March, either on the website or the app. Finally made an official complaint a few weeks back and was told that they are aware of this problem and just wait. I have not been told this in the sever...

XMcInt by • Investigator
  • 582 Views
  • 3 replies
  • 3 Helpful

Resolved! A bit concerned

Hi, im after some advice if possibleI had a strange call this morning from a landline number saying they were EE asking about my SIM card update, i told them i had not requested an update, they said it was for security issues. I ended the call and th...

Robdog76 by • Visitor
  • 596 Views
  • 1 replies
  • 0 Helpful

Resolved! Group

Need to turn my group back on but app is down 

Ipatnett by • Visitor
  • 314 Views
  • 1 replies
  • 3 Helpful
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