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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 589556 Views
  • 0 replies
  • 12 Helpful

App is down AGAIN...

Great, no Internet! I have a WiFi limit set up to stop my daughter staying up on devices, or getting up and using them... including the TV. She is not with me tonight, and the telephone timer has now caused the programme I'm watching to suddenly stop...

Resolved! App login not working

I have an EE account that I can login to on the website, but when I try and use the app on my phone I enter my username, password, and then the passcode it sends me. Then the app just returns to the start of the login screen. I've tried uninstalling ...

12SHughes by • Investigator
  • 476 Views
  • 3 replies
  • 2 Helpful

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by • EE Community Manager
  • 16345 Views
  • 33 replies
  • 11 Helpful
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