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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 15631 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 28683 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 574092 Views
  • 0 replies
  • 12 Helpful

Looking to buy new phone

The EE  online shop is non existant. I select new phones and it says to login to MyEE, which I already am. Not getting anywhere with this. EE have really gone downhill. I should be able to view ALL New phones available and look at what deals are n of...

Unknown number in EE app? (it was a smartwatch)

Upon opening the EE app I noticed a number in there that I did not recognise, and after a call with 150 we worked out it was an old watch that was cancelled years ago. I wasn't able to interract with it or do anything but see the number, but wanted t...

Resolved! Online Shop - Can't use the discount code on certain phones

I have been looking at purchasing a new phone S25 standard is my go-to choice. I have various discount codes that I want to apply.I go online and choose the phone plan and the code doesn't work.I then run a test on a couple of other phones and the co...

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tishka by Contributor
  • 585 Views
  • 3 replies
  • 5 Helpful

Resolved! Apple MacBook

Just wondering if anyone knows if the apple MacBook can be tooken out via add to plan - or to finance monthly payments not (PayPal).