Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
As title says, cannot add my sim to my account. Website useless!
Hi could you help me change my address
How do i see what plan im on?
EE App is a total joke 笠. It's forever under maintenance !!!. Customer care advices you to uninstall & install "STILL UNDER MAINTENANCE" - You call back and they send you a link to log in again and change passwords "STILL UNDER MAINTENANCE" - ...
What next
Having just moved to EE from Plusnet, each day seems to bring up something that makes me regret my decision. First, the app doesn't tell me anything, ie call records, sms records in detail. The Plusnet app itemised everything so it was easy to see ...
Hello EE whenever I pay with my phone bill it always says error and it’s really frustrating and really annoying I don’t know why but whenever I buy things it works but when I buy another thing it doesn’t and also is their a limit to the bills Thanks
I'm a brand new customer, and just can't get in touch. I can't register the app (a "can't register..." error), and there's no web chat. Is this usual, or should it be available? I have to say I'm singularly unimpressed so far...
I must have tried 30 times in the last couple of months to link my phone to the app just keep getting we're having problems try again later ......any ideas ??
How do I start an online chat?
