Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...
Hi I haven't used MY EE account for a while and I can't receive or make calls, nor am I able to call 150. Please help.
Hi, I need my phone number changed on the EE app since my old number is still on there. I called 150 twice and both times they had said that it would be done and changed however it hasn’t changed as it’s still on the old number. I changed my personal...
this message is a lie. Once this bloody two factor authentication is activated it cannot be removed. Don’t phone you are wasting your time. EE now tell lies by text. Bloody awful customer service @members
Am having trouble logging in to the,,it’s a load of rubbish.av bin in ee shop and couldn’t help me gave me phone number to call,I have done so and still cannot access my app .when I was with sky ther app was so simple to access.I wish I never left
Passei da Giffgaff para essa operadora, fiz um plano, paguei por ele, o chip chegou e não existe no aplicativo um local para se explicar como fazer isso. Estou sem GIFFGAFF e sem EE. O que eu faço agora. Me expliquem, tem que ser mais fácil pra gente...
Trying to upgrade my contract and evey time it gets to the payment step it says "unavailable at this time". This has happened on both the browser and the app.
When I try to access the broadband tab on the EE app it just says order pending and the the plan details will appear once you are all set up at home.It didn't say this last week and I need to access that part of the app to stop the WiFi from blocking...
The EE website does not work. There are countless posts on here that show this to be true! In my case I have tried multiple browsers (Chrome, Edge & Safari) on multiple devices (phone, Mac & PC), I have cleared the cache on all of these. I am able to...
