Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I've been with EE for over 10 years and can honestly say the service for both mobile and broadband has been excellent so no concerns whatsoever. However I have constantly had issues when using the EE website and app. While I can understand and acce...
Hi when i log in to my ee account and go to link my device i won't let me i need to check if it is link to a old account and change to my new email address and account if I can get some help
I am so disappointed inEE I have not got a good thing to say about them!! I am sick having to repeat myself in chatt regarding on going issue . It was from malt arranged for my new contract phone to be collected as I’m housebound they were ment to co...
mamhmood
I’ve moved abroad for what is likely to be long-term, but would like to keep my UK number BUT be able to use with data abroad - is this possible?! I have a Swiss phone, can I somehow get a dual SIM on it? Or would the best thing be to cancel my (very...
Read moreMy date of birth is incorrect on my account on the EE app, somehow it ended up being my fathers date of birth. Do I have to go into an EE shop to get it changed?However I don't have any valid ID like a drivers license or passport at present....
