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Still cant manage account

M8rix007
Investigator
Investigator

‎11-01-2026 04:12 PM

2 Months, App and website can see my profile but wont let me manage account.

They raise incident and then close it with no resolution???

3 lines I have on this account and can't manage any of them.

😞

Screenshot 2026-01-11 at 15.40.48.png

 

 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎11-01-2026 05:48 PM

Hi @M8rix007 

Ask EE to delete your online account/profile and once done you can register again. Hopefully this will work.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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