Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
I would like the best sim package you have at the moment please
Trying to set up new account but when get to move in date, bank date etc message comes up ‘date needs to be after DOB’. But they are won’t let me pass. Husband tried setting his up and he is getting same. Can’t phone as our network is down That is ...
My EE app on my phone isn't working, tried re installing but no joy. Go to website and some features aren't working, can't gift data. Tried installing app on my tablet and doesn't work there either
My new address is [Mod edit: Please don't post your address in this public forum. Thanks]
I don't have the option to use live chat online or on the app. I'm logged into my account and have tried multiple browsers, turned off ad block etc and still nothing. I have an issue with my sim card and I want to be able to talk to someone using onl...
if i try to make an account on here while using NordVPN i get this error
I have both broadband and a mobile with EE. On my broadband when I logged into myEE it shows my latest bill and previous, all itemised which is great. However, on my mobile I no longer have this. How do I see an itemised mobile phone bill.
I’m trying to access my EE app but can’t seem to get on there. Is there another way I can check my billing account
