Online chat

[Melb78]

Is the online chat facility no longer available?

[Christopher_G]

Hi @Melb78 

Welcome to the community.

The chat feature is available for pay monthly customers through the help section of the EE App.

Chris

[Melb78]

Thanks Christopher, however , this option isn’t showing and I’m a pay monthly customer

[Christopher_G]

When you go to the 'help' tab at the bottom of the screen, you should get a 'message us' and 'call us' option, @Melb78 

Chris