03-01-2024 10:58 AM
Is the online chat facility no longer available?
03-01-2024 01:37 PM
Hi @Melb78
Welcome to the community.
The chat feature is available for pay monthly customers through the help section of the EE App.
Chris
03-01-2024 02:03 PM
Thanks Christopher, however , this option isn’t showing and I’m a pay monthly customer
03-01-2024 02:30 PM
When you go to the 'help' tab at the bottom of the screen, you should get a 'message us' and 'call us' option, @Melb78
