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how can I speak with EE costumer service via Skype?

dosanimales1973
Contributor
Contributor

I have red someone else could speak with EE costumer service via Skype, I can´t call to the free number in UK because my phone it seems to be unable to send or make even free calls 

all the best

1 SOLUTION

Accepted Solutions

Just for future reference, you can only WhatsApp someone else who has WhatsApp - EECS does not have that feature.

 

With Skype you can link into the telephone network, although for some calls you will have to pay. Both apps can work over a Wi-Fi network.

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16 REPLIES 16
dosanimales1973
Contributor
Contributor

I'd like to know how can skype with EE team cose I can't either call to the free calling number in UK from Chile.

all the best

XRaySpeX
EE Community Star
EE Community Star

You should be able to call CS on the Freephone no. in my sig. over Skype. It should be free.

 

You don't need a mobile network to do it. You can do it over WiFi.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

thank you for your quick answer, could I ask you something else?

how could I call CS from Skype is it like a phone call? how could I dial ?

All the best

Skype is just an Online Messaging service. You just click "New Call" & type or touchpad your no. & you just talk as normal once connected.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thnaks for your help. I think I need to add EE as a contact in order to call them via skype is it possible to get EE contact first I´ve got this number +448000798586 but I´m afraid I need more guidance to dial it

all th best

That is the correct number for EE CS. It has nowt to do with your phone Contacts and does not need to be an existing contact in Skype. You just type it into Skype. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Is it easier whatsapp them?

Dunno! Don't see it should be much different. Does it have free calling?

 

I'm familiar with Skype, not with WhatsApp. So I can only advise you on the former. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

yes, yes, yes I´m on the phone now via Skype holding to speak with an agent without paying a single penny, Thank you very much indeed for your help and quick answer.

 

guys this place rerally work out!

 

 

God bless you