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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! EE contract coverage and immergation

I'm currently in the process of relocating on a permanent basis to France however my phone contract is due for an upgrade very shortly.As i would like to maintain my uk number and keep some of the perks, would this be an issue to simply renew and mov...

oleary by • Investigator
  • 489 Views
  • 5 replies
  • 4 Helpful

Resolved! Texts and calls not happening in UAE even with roaming add on

Hii have the roaming package but nothing is working except emails using hotel wifi.  No texts, messages or calls in or out.  I’m now being charged for something that either wouldn’t work anyway or isn’t working for a reason.anyone any clue or we can ...

Qgh by • Visitor
  • 409 Views
  • 2 replies
  • 4 Helpful

Resolved! Re: Coverage in canada

I've been with EE for many years, but my kids aren't and we just need them to have a temporary SIM so that they can have a working phone when on holiday in Canada.  I believe their current network can't help.I've asked Customer Service if I can get s...

CJD123 by • Explorer
  • 412 Views
  • 3 replies
  • 4 Helpful

Resolved! Re: Tunisia

is it possible to purchase roaming pass for one month only- tunisia

Resolved! Re: Getting a code while abroad

Hi - I have the same problem. Many websites use the activation code system sent by SMS to log in.I currently in central Africa and cannot receive neither calls neither messages. I called the customer service yesterday  but they couldn't activate the ...

Nas66 by • Investigator
  • 470 Views
  • 5 replies
  • 3 Helpful

Re: Roaming not working despite everything being enabled

I just came back from Ireland where my roaming did not work at all.  I travel frequently and regularly use roaming,  I contacted EE for technical support and tried everything but still did not work. I was told there was a known issue with roaming on ...

MaryMc1 by • Investigator
  • 559 Views
  • 5 replies
  • 0 Helpful

Can't make outgoing calls or send SMS

Hi all,I have been unable to make outgoing calls on my mobile for the past 4-5 days. I have tried mobile and landline numbers, as well as trying 150, but every call immediately disconnects with the message "Couldn't make call - Try again later".I hav...

hannabob by • Visitor
  • 352 Views
  • 1 replies
  • 1 Helpful

EE connection problems

I recently came back from abroad where I didn't use my phone, only to connect to wifi. I came home and put my sim into another phone which worked fine before and now I'm having issues with my network. Nobody can call me, mobile connection keeps tappi...

I have been getting weird phone calls recently

I have been getting weird phone calls the last few day, when you answer there is no one on the other end then there will be around 10 seconds of static and the call hangs up. I have blocked the number every time but it always seems to be from a diffe...

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