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Mediterranean cruise - mobile roaming

nprice27
Investigator
Investigator

Hi

I am going on a cruise around the med and do have Europe roaming but looking on the EE website it says I may need a roaming pass to use the internet through EE mobile network. The website does not link me to a specific product or roaming pass.

Any help would be greatly appreciated.

Nathan

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@nprice27  That pass is only good for when on land  you might get a signal further out  but at sea you’ll be using the maritime network. Please see THIS 

See THIS  about the roaming pass and you can purchase the roaming pass via your account under add ons> get more add ons>roaming. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@nprice27 : Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hi

I am on a sim only essential 150gb per month plan.

Nathan

Hi

thank you for replying. It just says how much it costs and no info on purchasing a roaming plan I don’t think.

Is there a specific name of a plan I can purchase. Desperately trying to not spend a fortune on the ship.

Nathan

bristolian
EE Community Star
EE Community Star

@nprice27 wrote:

Hi

I am going on a cruise around the med and do have Europe roaming but looking on the EE website it says I may need a roaming pass to use the internet through EE mobile network.


The roaming pass is a pay-monthly billing add-on, which covers EU-land-based networks but not those onboard ships. Those are more expensive.

Roaming charges are listed at https://ee.co.uk/help/help-new/roaming-costs

XRaySpeX
EE Community Star
EE Community Star

It wouldn't! There is no roaming pass for shipboard. The Roam Abroad Pass only applies to EU & a few other overseas countries..

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP