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Re: my new iPhone 15 not recieving or making calls and no 4g or 5g

HAZELB
Explorer

ive got the same situation  New Iphone 15, new sim, transferred everything over, Whatsapp works but cannot make calls..  can not call 150.  need phone for work HELP

 

1 REPLY 1
bristolian
EE Community Star
EE Community Star

What was the reason for your new phone? Does your old SIM still work? A replacement SIM is often supplied with upgrade phones incase there's a problem with your current SIM - but there's no reason to unnecessarily replace a perfectly working SIM.

Are you using apps over mobile data or WiFi? Do you get a mobile network connection using either your old or new SIM?