Mobile Services

mobile phone not receiving confirmation codes

Is this a phone fault or a network problem? Any thoughts. I need confirmation codes to purchase certain things. Thanks

Incoming calls from abroad

Hey Guys, I'm currently abroad in EU and all of a sudden all incoming calls to my mobile started going directly to my voicemail. My phone doesn't ring at all. I left the UK just a week ago, everything was fine until this morning. Please help as it's ...

Forgot to text Roaming to 150 before Flying

hiya I’m just wondering if anyone can activate roaming on my account as I forgot to do it before I left the U.K. and now I’m in lanzarotte with no signal

Roaming in Germany on Telekom is Working :). (at least for now)

I have been visiting Germany regularly for many years.  I always had a great service roaming on Telekom (formerly T-Mobile D ), but a few years ago roaming on Telekom was blocked and we were left with O2 (which had no service where we stayed and poor...

Could You Retrieve Phone Number from Quarantine

I had a phone number that was with Asda but they disconnected it a good while ago and it still comes up as an incorrect number every time I dial it. I have tried phoning Asda themselves about this but only had a very frustrating conversation where th...

Tethering

Hello everyone! Does anyone know why I am unable to use my hotspot with another device? Been trying to call the customer services but it seem they ain’t available this morning.

Re: Mobile apps not working on data

Hello, I have the same issue with instagram. it works only on wifi and not on mobile data, if I travel to another country and use another carrier but with the same EE sim then it works fine. I have reset my iphone, reinstalled the application multipl...

Keeping free roaming