Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming

Resolved! Does pay as you go SIM work with the travel pass?

I’ve checked online and can’t find anything on this. It only says “EE Pay Monthly or SIM Only” but nothing about pay as you go SIM’s. I’m travelling to the US in a couple of weeks and my current phone provider prices are ridiculous so I’m looking at ...

Can’t call or use messages on my phone

Ireland Roaming

Good Morning, I have EU roaming included in my SIM plan, could I ask if the Republic of Ireland is included? Thank you in advance.

Resolved! No data connection abroad

I'm in Slovakia and have been for 10 days. Yesterday I exceeded my data cap( self set ) so my phone.wont work. I've changed my cap, I haven't exceeded my actual contractual allowance by the way. I can't call EE because when I dial dial 150 it just co...

Unable to send Premium Message - Google Pixel 8

HiI've been trying to send a message to a premium number and it wouldn't send and would get an error. After some changes it now seems to send, but I get message saying 'You are unable to use this service; you have a 3rd party bar. To remove text UN...

Resolved! WIFI calling not working

Yesterday my WIFI calling is not working. I have rebooted my router (BT Broadband), rebooted the phone, removed the wifi connection and reset up. I have turned airplane mode on and turned wifi back on - when I do this and try to make call it says, ...

Receiving SMS messages in Peru

Hi, my wife is travelling to Peru for a couple of weeks and wants to be ability to receive SMS from the UK in Peru without adding roaming, data or add-ons.Would this be turned on automatically despite the fact that she might turn roaming off on the p...

Mobile data not working - bills all up to date

Hello please help!my mobile data isn’t working and it’s not a coverage issue, says there’s a problem with my account and to contact them but I’m all up to date with my bills in fact I’m in credit but £100

USA data Pass

i have purchased a data pass for my honeymoon in New York, what do i now have to do with the phone? i dont appear to have any data?which network do i join or do i have to turn something on / off ?