Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming not working despite everything being enabled

My data roaming isn’t working, it worked the first day I was abroad (Spain) but isn’t working now, I have signal and 4/5g shows up but doesn’t work. Roaming is enabled in my phone settings, I have texted ROAMING to 150, my spend cap is set to £20 (mu...

Luke817 by Investigator
  • 11703 Views
  • 10 replies
  • 0 Helpful

Resolved! Help with calls and voicemail

Hello. Could someone please help me. I have recently renewed my EE contract. My phone has recently installed a new software update. Since contract renewal and update, I can't make outgoing calls or listen to voicemail. I can't even contact EE on 150 ...

Roaming pass

Bought roaming pass for Canada, tried to active just before leaving uk , no luck , now stuck in Canada unable to receive calls or make calls to people I need to on this trip. Can’t find an email address to contact or anything. Please help

Bob9991 by Visitor
  • 436 Views
  • 2 replies
  • 0 Helpful

Re: Intermittently not receiving calls

Can someone post what the solution is here? Or if it is not solvable? I have a small business that doesn't receive calls when on WiFi calling if the call is made from a non WiFi source. Is it just that that isn't possible? 

lbtkirby by Visitor
  • 275 Views
  • 2 replies
  • 0 Helpful

Roaming on even when mobile data turned off

I'm currently abroad and I made sure I turned off my mobile data and went into my android settings and turned off roaming but I still see R with some bars in my top right of my screen, which indicates I'm in roaming. Is this EE being corrupt and tryi...

Sgainford by Investigator
  • 14032 Views
  • 10 replies
  • 1 Helpful