Ever since I have finished my contract and I’ve gone to a sim only package, my signal and service is shockingly poor. I can’t use my phone 7/10 times I try. I can’t make or receive calls or use my data. Has anyone else had this problem since swapping...
Can anyone help, I am abroad and my texts and phone calls suddenly stopped working. I have a plan that covers travel. Its been working fine but now I cant call 150 as the phone wont call out!
I have this exact issue. Had a UK Sim (physical) in my Samsung Galaxy S21 FE, worked well. the min I added a US physical sim (Mint mobile) my UK sim just died. Even removing the Mint one and just resetting it back to just the original UK sim - I stil...
Same- it’s been two days with no access to the roaming I purchased. We contacted customer service using my husbands phone 12 hours ago and I still have no signal- and despite promising to update my husband EE have not communicated any update to us....
I'm having the same issue. Arrived in Chicago yesterday (26th). Not connected to a service (I hadn't text roam before leaving admittedly). I contacted the EE messaging help via the app. They said they had activated it and restart device in 30 mins...
Hi, my business partner is abroad and doesn’t have access to ee account. I need to activate his roaming data but I’m abroad also. Does anyone know how? If he texts 150 from his phone will it try to request from my phone as I’m not on the network at t...
Hi I’m overseas have an ee account, I’ve stopped receiving texts to my mobile number, I use this number for 2fa and I’m not getting sent my codes anymore. Please help, I’m currently using an eSIM in bali so I have both numbers active, it was working ...
