Nothing on my phone is working

Wendy130619 · ‎03-12-2024

My unlimited data or text or calls are not working. I can phone or text anyone. My data isn't working. It's a brand new phone and I can't do anything but it was all working fine yesterday.

XRaySpeX · ‎03-12-2024

@Wendy130619 : Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎03-12-2024

Does your phone show network coverage?

Leanne_T · ‎04-12-2024

Morning @Wendy130619

Thanks for coming to the community and letting us know your new phone is not working at the moment.

Just to check, have you upgraded or taken out a new contract with us?

Have you tried restarting your phone?

Speak to you soon.

Leanne.