Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

In the USA

Hi so im currently in the US for about 4 weeks now and would like to be able to use my phone here for whatsapp and calls, what would you reccomend?

Resolved! Data, roaming

Hi , I'm going on holiday to Spain, do I need roaming to make calls and use my data package?

Resolved! Wifi calling

Quite frustrated. Wifi is working but wifi calling has stopped working. I tried messaging ee via Facebook still no reply. I can't call them as no signal in my area that is why wifi calling is a must at home. Its been working fine since we moved to EE...

Resolved! Travel add on for US with Sim only plan

I've got a sim only plan and my profile shows no add ons are available I'm traveling to New York shortly and need the use of my mobile. Any recommendations? Surely a suitable add on should be available? Any recommendations as to how to proceed?Than...

Not easy to contact for help and being overcharged

Moved abroad in March and paid extra for global plan. Absolutely no service in US and tried contacting several times for help. Response was always to phone EE but the whole issue is I can’t! Minor contact over email but he didn’t resolve and I’ve now...

Roaming charge paid. Calls still blocked.

I’ve paid a monthly £10 roaming charge, but I can’t call UK from Australia as EE says ‘we are unable to make these changes to your account’. Why? What do I need to do?

Voicemail issue

I had a voicemail in my inbox, i tried to listen to it again later that day and was given the message "this voicemail is no longer available". I didn't delete it, so why would this happen?

Resolved! Plans for abroad (israel)

Are there any plans or anything that will compare to other companies £6 a day for whatever you have in the uk I know they have like an abroad package but that’s not for israel, is there another one that does support israeel? many thanks in advance

Cannot use my phone in ireland

How can I not use my phone in south of ireland can someone get back to me

Roam Abroad Pass

Little confused with the Roam Abroad Pass. In the Terms & Conditions it states that there is a fair use policy for data of 50GB. However, in the costs section it says there is a fair use policy of 15GB. Anyone know which is correct?