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Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming on pay monthly

I have been pay monthly customer for over 5 years. I upgraded my phone August 2021, as I usually do every 2 years. Am I covered for free roaming in Spain? Many thanks 

Resolved! A number claiming to be from EE keeps ringing…

Hello  I upgraded my phone and plan in August and ever since, I have been hounded with calls from a number that claims to be from EE. The number is 01942 901392 which is located in Wigan. I did answer it once and they asked me for security questions ...

There may be a billing issue with your mobile account

Put £10 on this account, went to buy discord nitro apple asked for a payment method I put in my phone number and it said “there may be a billing issue with your mobile account. Contact your provider or add a new payment method”

Dan035 by • Investigator
  • 853 Views
  • 5 replies
  • 1 Helpful

Resolved! Services still not reconnected

Hello I have payed the amount shown on my account that would need to be payed to reconnect my services , I have done this and still has not re connected 

Customer Loyalty Team

I got a call from 07973 100601 customer loyalty team - Ilrhey we’re due to call me back but I haven’t heard anythingdoes anyone know how to reach them directly as customer services can’t see to put me through?

Hayz3009 by • Visitor
  • 866 Views
  • 1 replies
  • 0 Helpful

Why can't I hear or be heard on one particular number?

There is one number in my contacts that whenever they ring me or I ring them the call rings and I accept the call (or they accept my call) but neither of us can hear the other and the call rings off. We are both on EE and have been using the same con...

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