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Unusual text message

Daveandnat
Visitor

‎11-07-2025 10:35 AM

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Has anyone else had a text message that shows up as EE but says it’s from BT claiming they haven’t sent a kit back (no idea what kit they are referring to) and that an extra charge will be on the next bill with a link to click. I’ve checked my charges on EE and I have none so I’m guessing this is a scam text 
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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎11-07-2025 11:23 AM

Can you post a screenshot of this text message? Or quote the exact wording?

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XRaySpeX
EE Community Star
EE Community Star

‎11-07-2025 12:02 PM

@Daveandnat : Have you ever had Broadband from EE or BT? Such msgs are sent to BB users returning kit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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