Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Why doesn't my voicemail work?

I've been made aware that my phone doesn't have a voicemail so nobody can leave a message.How do I set voicemail up? I've tried going into it and recorded a personal message but it's not activated at all.

Resolved! Probable SPAM call

I received a call claiming to be from EE. They said my sim card would stop working in a couple of days as EE needed to change it and I needed to give her my email address to confirm my identity - she said this was to change from 4G to 5G. I said EE...

Re: Why does it say I have reached my credit limit?

All phones on my contract have had a message sent to them from EE at 21:00 saying service is suspended as they have reached the credit limit ... all the contracts are unlimited with no spend cap and ... balance on the account is 0What's going on cos ...

Resolved! Txt from 1122

Had a txt from 1122 offering free double data. Is this genuine or a scam?

Resolved! Urgently need to speak to someone at EE but office is shut til tomorrow???

My phone has been stolen and in order to get my insurance claim accepted, I need to:1) speak to EE and get them to bar/block my phone2) order a new SIM and confirm dateBUT despite them claiming to have a 24/7 helpline, it's closed- is there anyone I ...

Resolved! Text charges

I keep getting charged when sending photos by text message. I only have 2GB as I'm on the house Wi-Fi most of the time, is this the reason I get charged?

I can’t receive call nor text

Yes I can’t receive call nor text on my number

Resolved! Unable to text 150 number

Resolved! Re: I keep getting used all data prompts but still have a balance

I am also getting this message for the last two months but I am at home most of the week?????I am also getting calls from people saying “you just called” me and I have not and nothing to show that I have.What is going on EE?

Spending Cap

I pay for my daughter to have unlimited calls but at present she can’t make any calls to even people in the UK and gets the message saying she has reached her spend cap but there is no spend cap on her plan