Mobile Services

my phone can't make or receive phone calls or SMS messages via mobile signal

 It appears to be a problem with phone calls and SMS messages via the sim card -- if I try making calls and messages via whatsapp, it's fine. I can send message via whatsapp, even if the wifi capability is turned off. I'm still getting mobile data th...

Re: I'm not sending MMS - "You don't have enough Spend Cap balance" message

I’m having the same issue as the above person but message about cap is only to one specific person, no idea why. We are both in the uk and this has only started today, no idea why, it should be free data. 

Can't contact ee from overseas

I recently changed my plan and I have been out on one with very little data. I am in Europe and can't contact ee. Why is there no email or chat service? My calls are just dropping. I have been an ee customer service for almost 10 years and I'm having...

text messagest arent sending

I recently went from apple to samsung and I am receiving messages fine and I am able to make phone calls and when I sent a message it says sent on my end but nobody is receiving my messages 

Why cant I get access on my mobile in certain places

Can't call 150 and I get no answers to text

I cannot log into my app so I texted balance to 150, I keep getting the same message, sorry we are unable to process your request, I tried calling 150, it says the line is busy or something similar and I tried calling other numbers and it says the sa...

Re: When you go to ee for fix a problem,they changing your contract.its a scamming

Hi, I also faced it. Their behaviour is very rude, treated us like slaves. And same thing happened to us. Aqil named male told me I am replacing your lost SIM and everything will be sorted. Then we found at the end of the month with a lots of increas...