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Discussion about Mobile services, like roaming, calls, messaging etc

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Number on bill I’ve never called

Calls lasted seconds, and totalled £54 approx 10-12 calls. They were made late at night, but I’ve never called it? Tried googling number but nothing comes up.  According to bill it’s a USA number. I’ve only just noticed the charges as bill came out o...

Louj80 by • Investigator
  • 3983 Views
  • 28 replies
  • 15 Helpful

Resolved! Roaming in spain

I have the roaming abroad pass as an exclusive extra. Will I be ok to use my phone in spain the same as in the uk without any extra costs.

firetech by • Visitor
  • 806 Views
  • 3 replies
  • 3 Helpful

Text messages not received

Hello,I do not receive texts anymore from friends and family based in France who use the Orange network. Is it an issue with EE or my number?Can you please let me know what can be done to fix this?Thanks

Marion90 by • Investigator
  • 387 Views
  • 6 replies
  • 2 Helpful

I can’t make or receive calls

Hi im having the same problem where I can’t make or receive calls. My phone is saying no sim. I have had this sim for months? can’t seem to get any help 

Chatty2 by • Visitor
  • 399 Views
  • 2 replies
  • 0 Helpful

Wifi calling not working

Hi Everyone,I've just recently factory reset my iPhone 14 Pro as it was slowing down and wanted to get rid of some files etc I didn't need anymore but have tried to make multiple calls today on wifi with it showing it's calling but no ring coming fro...

Resolved! Can’t make calls after upgrading phone

I upgraded yesterday to an iPhone 14 plus. Since swapping my sim over I can’t make or receive any calls. I have reset the phone, toggled mobile data, airplane mode and many more and still can’t make or receive any calls. I can send and receive texts ...

Resolved! Returning from abroad

I've just returned from an overseas cruise. While I was abroad the ship's wi-fi system re-set all my connections to its own system. I've re-set them to EE, but the system seems to think that I'm still abroad and keeps asking me to buy more data. I've...

dances43 by • Investigator
  • 658 Views
  • 7 replies
  • 9 Helpful

Resolved! EE Voicemail greeting

When people get send to voicemail, they are greeted with a robotic voice saying “your call has been forwarded to voicemail, the person you’re trying to reach is not available” instead of the standard “Welcome to EE Voicemail greeting” I have set the ...

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