Mobile Services

Phone not working abroad

I’ve bought my data pass and I can’t get sang sort of signal on my phone 

Can't receive sms from Australia

Hi. I am not receiving sms messages from Australia. I need these for online banking.I'm in the UK and I have global roaming turned on. Recently I changed my phone. Not sure if this is an EE problem or a new phone problem... Can anyone help please (I ...

Roaming in Turkey - Can I use "30 minutes from anywhere" add-on?

In the Add-Ons section of My EE it says that "30 minutes from anywhere" applies to zone 6: If you look here it says zone 6 includes Turkey: https://ee.co.uk/content/dam/ee-help/Help-PDFs/Roaming%20with%20EE%20%E2%80%93%20out%20of%20allowance%20cost%2...

Re: Roaming doesn’t work in Singapore

Hi Leanne I’m overseas and unable to make any calls despite my phone plan being updated today.  I had to borrow an English friend’s phone to make a long call to UK to sort things out and as Internet was working I assumed everything was.  Chat doesn’t...

calling abroad from the UK

Hi all I've activated an adds-on for calling abroad but I couldn't make a call. Is there any change in my settings should be applied? Or there is another problem. Thanks for your help 

Help

Hey I made a face time I think it was on Friday or Saturday it’s the first face time call I’ve made in ages and I needed the number of the person I called pls

Voicemail

Number

012569

I’m on holiday and I carnt make calls or use internet without wifi