Roaming

Melanie26
Visitor

I arrived in Spain yesterday. I have a roaming pass as an add on. I can receive calls and texts but can not make a call or send a text.

melanie

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Having a billing add-on doesn't enable the roaming & call-abroad facilities your phone needs to use foreign networks.

If you can connect to a local network and receive calls, that proves your roaming facility is active. What happens when you try making a call?

Standard advice in this scenario is to restart your phone and also try manually selecting an alternative local network.