Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Not connecting to a mobile network in Sydney

Got off flight in Sydney this morning, mobile will not connect to a mobile network - SOS only. Have tried automatic, no luck, then tried specific Aussie  providers but still no luck. And I have the £10 per month Roaming Pass active. A week ago I was ...

Resolved! Travel

I am booked to fly to Dubai and then onto Denpasar in July 2023. I’m wanting to know if I will still have phone coverage whilst I am there for 2 weeks with EE, or if I need to arrange anything before I fly. Any advice would be appreciated. Thanks

Resolved! Travelling to Australia

I'm using a sim only tariff and can't find out roaming charges for my upcoming trip to Australia. I need to be able to keep in touch with family and friends in UK. 

Mums number is unknown and goes straight to voicemail

Hi my mums number is unknown and when she rings my mobile it goes straight to voicemail I've checked everything and the only thing I have changed is my ee plan. It's quite annoyed especially if it was an emergency. Any suggestions how to resolve this...

Jules242 by Explorer
  • 1726 Views
  • 4 replies
  • 0 Helpful

Resolved! Travel to US. Is Roaming Further the way to go?

We're travelling to the US for three weeks in April. The options are a little confusing. I'll want mainly internet access for navigation. I'll probably make less than a dozen phone calls.Roaming Further seems to make sense but I'm not clear if the mo...

thusband by Contributor
  • 388 Views
  • 1 replies
  • 2 Helpful

Switch on

 What does it mean on my app when it says switch on while on the move

Btbtbt by Visitor
  • 234 Views
  • 1 replies
  • 0 Helpful

Resolved! Mobile phone access

I recently purchased a package from EE to have one hours telephone calls from UAE.  How do I access this service please Allan Massey. xxxxx xxxxxxx [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Resolved! EU roaming

I’ve paid for EU roaming add on for a month as I thought this would be better for a long weekend away than paying daily rate. Over 48 hours later I still have no connection. I can only use the Wi-Fi that is provided in my accommodation. Very unhappy ...