Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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03:00 Texts from 150

Waking up CustomersIs it appropriate that EE send SMS texts at c 03:00 to wake people from their sleep on matters that  are not critical - my wife and I both received texts this morning regarding an amendment to our excess limits which we had instiga...

jonesb750 by Investigator
  • 613 Views
  • 7 replies
  • 4 Helpful

Not receiving alerts abroad

Hi Guys.Does anybody know why I am not receiving alerts to my iPhone that I requested for using WiFi abroad and from companies that tell me they are sending me a code number as to access their sites, but the alerts do not come through on my phone. Do...

Roaming

I asked in Ee store about roaming to New Zealand and Australia. Told to text roaming to 150 which I did. Phone won’t work in NZ  so I went into my account to discover I’m being charged £2 a day for something when I thought it was £10 a month! How do ...

Ginny54 by Visitor
  • 304 Views
  • 2 replies
  • 1 Helpful

Unable to make or receive calls

I can’t make or receive phone calls. Even when I try to call 150 my mobile phone doesn’t complete the call. Bill have been paid.

iara by Explorer
  • 596 Views
  • 6 replies
  • 1 Helpful