Roaming not working in Portugal

[SteveAlexander]

Hi, I checked roaming settings before travelling and thought that all was setup. 
I’m now in Portugal and I’m not able to use data or other services. Have checked my account and set a spending cap of £30, checked roaming via 150 and all appears to be setup. But it’s still not working. 
any ideas?

 Thanks. 

[Leanne_T]

Hi @SteveAlexander 

Thanks for coming here. 

Do you have signal? 

What happens if you manually search for a network, do any show available? 

Leanne 🙂

[SteveAlexander · Accepted solution]

Seems that having the spend cap set was causing a block on roaming!! CS removed this and all works fine. Very odd !

[Christopher_G]

Thanks for coming back to share the solution with us, @SteveAlexander 

Enjoy the rest of your trip. 🙂

Chris