Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Switch on

 What does it mean on my app when it says switch on while on the move

Btbtbt by Visitor
  • 234 Views
  • 1 replies
  • 0 Helpful

Resolved! Mobile phone access

I recently purchased a package from EE to have one hours telephone calls from UAE.  How do I access this service please Allan Massey. xxxxx xxxxxxx [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Resolved! EU roaming

I’ve paid for EU roaming add on for a month as I thought this would be better for a long weekend away than paying daily rate. Over 48 hours later I still have no connection. I can only use the Wi-Fi that is provided in my accommodation. Very unhappy ...

Roaming Not Working Australia

I arrived in Melbourne yesterday and roaming only connects for one minute then disconnects. I have the Roaming Abroad Pass. Can someone please help how to connect to roaming in Australia from UK please.  

LouiseF1 by Investigator
  • 2192 Views
  • 24 replies
  • 1 Helpful

Resolved! Roam Abroad pass with ee

I live in UK and will holiday in Canada.  While in Canada I wish to be able to call the UK for free or cheaply.  I went to my local Ee store to buy a Roam Abroad pass  but was told that this would only allow me, while I was in Canada, to call interna...

Bob2023 by Visitor
  • 1020 Views
  • 1 replies
  • 2 Helpful

SIM is not working in USA

data, calls and texts are all not working in the USA even though I have paid for roam abroad pass, and I am on a monthly contract. which means I can not call support. I have tried turning it off and on many times. i do not have the little pin on me t...

Isla25 by Explorer
  • 311 Views
  • 3 replies
  • 0 Helpful

Resolved! Not seeing 5g

I have a 5g plan but don’t have the 5g indication on my iPhone 

Raydar by Visitor
  • 254 Views
  • 1 replies
  • 1 Helpful

No service

Hiya,I’m pay monthly customer and I’m visiting Taiwan at the moment but have no service since I arrived couple days ago. Can you let me know what should I do please? Thanks 

Yuna_906 by Visitor
  • 236 Views
  • 1 replies
  • 0 Helpful