Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Voicemails haven’t been transferred to new phone

Hello, I’m hoping someone can help me. I upgraded my iPhone a few months ago and everything has transferred from the iCloud/ my old phone except for my voicemails. I can’t see my voicemails in a list anymore and the only option it gives me is to phon...

Smiles3 by Explorer
  • 368 Views
  • 3 replies
  • 3 Helpful

Data Add On in the USA

I am in the USA.  I have a Roam Further Pass.  I used up the standard data I have and I was invited to buy a 20gb Recurring Data Pass, which I did.  Even though it is telling me I have 40gb of data available to use in the USA, I cannot use mobile dat...

aforth by Explorer
  • 467 Views
  • 5 replies
  • 0 Helpful

roaming in canada

I forgot to add roaming before leaving so added a roaming pass once I arrived. I am a real technophobe. My phone won't connect once I leave the range of the hotel wifi. What am I doing wrong? I can't even call EE as when I do I get an error message s...

Rve1023 by Explorer
  • 438 Views
  • 1 replies
  • 1 Helpful

Re: Mobile not working in ireland

There is no such option as Menu > Account Settings > Control Content > Roaming Abroad... This just confirms to me just how hopeless EE are... For 2 years I've been asking them to remove age restrictions on my account... No joy... And now phone doesn'...

andyg1001 by Investigator
  • 3416 Views
  • 5 replies
  • 0 Helpful

Urgent help needed

Hi I really need help. I’ve travelled to Spain from the UK and when I arrived I turned my phone off airplane mode and I can’t get any network. I’m using the hotel reception to do this. I have wifi call enabled but can’t call EE. I have roaming turned...

Resolved! payment done

i paid my bill 161.30 pound today but still not start my service. can you please start my service and send me my all bill in my email id

Roaming whilst in Australia and New Zealand

Set up roaming whilst in UK. Received text from EE saying roaming available once landed in Melbourne. Turned on roaming but unavailable and blocks 4g and cannot order say an Uber unless turning off the roaming. Also tried changing the Australian prov...

JKCK by Explorer
  • 489 Views
  • 4 replies
  • 0 Helpful

Resolved! Accidently leaving EE and would like to rejoin

Hi,  I recently cancelled by contract by phone a few weeks ago and is due to finish tomorrow. However, I have not changed networks yet or my number. Is it possible to upgrade and cancel my cancellation without having to rejoin?

quyen by Visitor
  • 437 Views
  • 1 replies
  • 1 Helpful