Mobile Services

Receiving international calls whilst in the UK.

I have had two calls from Switzerland both of which I have been unable to accept.    Does anybody have a fix please?

I have 18gb of data showing when I log in but my mobile data is not working. WhI

I bought a roaming data pass and have 18gb of data showing when I log in but my mobile data is not working. When I spoke to ee they said I had no data left. Why is there 18gb showing and they say I don't have any. It is very frustrating being in anot...

How can I activate it?

I have received my new SIM card.I added my number.It tells me to connect a my device. Turn on the wifi. I don't have wifi. Can I top up my balance to activate?Or what should I do? Or should I order another SIM card from another provider, because it's...

Phone not working in South Africa

Hi folks, i am in South Africa and cannot make a call or text.  I bought. 120 mins add on for the area before i left the UK.  I can get phone reception/network but it just beeps and cuts  off.  Anyone had this or has advise?many thanks

Re: 4gee wifi has no internet

My moble phone says its off-line  can you fix it 

Unable to use phone in Tenerife

Hi. I have an ee contract and have done for over 10 years. For the first time I am unable to use my phone abroad. Ii cannot contact ee as I can't use my phone. Prior to coming I sent a text to 150 and got a reply that I can use for phone for free

I live overseas and my phone has a dual SIM. One for here and on in this country

I just want to know if I can use EE to top up my overseas number rather than queueing up locally.Does anyone know the answer? 

Re: line stuck on call forwarding

Hi, I am having this exact same problem with my phone. Same messages etc. As the problem was eventually rectified for this user, I was wondering if you could assist me too please?

Can’t phone Uk from abroad