Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Didn't change my nymber

Hi guys I am a EE costumer from 3 days I the shop I decided to keep my old number and they tell me that will take up to 24 hours to change my number 3 days later I am still waiting Is it anyone knows how long is going to be my waiting Thanks 

Chris438 by Visitor
  • 261 Views
  • 1 replies
  • 1 Helpful

Resolved! Cancel Roaming

Hi, I added the £10 add on when I visited the States last month, do I have to call to cancel it now I'm back or will it stop after 1 month? EE not very clear.. Thank you.

beckytilli by Investigator
  • 16229 Views
  • 8 replies
  • 22 Helpful

Add ons for Australia

I paid £11 off so I could use my phone in Australia exactly as I do at home mainly so I could use 150 to contact EE direct - it doesn’t work !? 

Resolved! Roaming in the Canaries.

Hi, my question is about Roaming. Firstly, am I right in thinking Gran Canaria is included in Spain? Then - my account/contract is for unlimited data and I data share with my two young sons. We are going on holiday to the Canaries on 16th Feb. They b...

Sim card stopped working abroad

Hello,I have roaming enabled but my sim doesn't even find a network. It worked in the past and has recently stopped. I've tried resetting the phone and manually searching for networks but nothing is found. Any advice?Thanks!

Bfdn by Investigator
  • 1002 Views
  • 10 replies
  • 1 Helpful

Esim

Hello. I don't know how to setup esim. Many thanks  xxxxx xxxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]

MILDA1 by Visitor
  • 346 Views
  • 1 replies
  • 1 Helpful