Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Cant call out from tenerife

Hi all. IIv set up my roaming b4 i flew to tenerife, but now here i cant call anyone.Ihave no signal bars just a cross. Ideas welcome please. 

Sheeds by Explorer
  • 767 Views
  • 4 replies
  • 1 Helpful

Urgent help please - Roaming overseas

I recently set up a plan to enable me to use my data allowance/minutes/texts while in the USA. I was told it would cost £10 and that it would come into effect on the day arrived in the USA (which was yesterday). I received a text from EE yesterday mo...

Edge

I am in Berlin and my sons EE iphone is just saying Edge and he has no connection. Any ideas?

IW6 by Visitor
  • 5584 Views
  • 3 replies
  • 6 Helpful

Forgot to turn on data roaming

HiI have recently travelled abroad and I have forgotten to turn on my data roaming before leaving the UK. Is it possible to activate this from within the EU?I have been an EE customer for many years and regularly use my phone at home in the UK. PLEAS...

Nwhybrow by Visitor
  • 1384 Views
  • 2 replies
  • 2 Helpful

Nepal connections

Can I connect my iPhone in Nepal and if so what happens with roaming charges?  Going in less than a week on a charity hike and would like to send updates back to donors / potential donors.  Thanke

GAW65 by Visitor
  • 1356 Views
  • 2 replies
  • 3 Helpful

No internet despite full 5G

I had the issue with my old phone where the mobile data wouldn't work and location services, I got an upgrade thinking it was a phone issue and I still don't have mobile data connection despite it saying I have 5G and the network status is 'Excellent...

Connect to network

I'm in Florence and can't access the ee network have turned roaming etc on and turned phone off and on again but can't make calls and can only connect to hotel WiFi 

Mrsninja by Investigator
  • 901 Views
  • 21 replies
  • 2 Helpful