Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 12371 Views
  • 1 replies
  • 4 Helpful

Resolved! Abroad package

I spoke to a member of the ee customer service team about using my phone on Maldives. I was offered £15 so I could use my plan while away. I've arrived and been charged £7. Plus. Why is my plan not active? If I'd known that I would have purchased a l...

ROAMING PASS

I am already in USA and want to add a monthly  ROAMING PASS. How can I do it. Can't phone or text on my current deal.

MumB by Visitor
  • 429 Views
  • 1 replies
  • 2 Helpful

No service abroad

I am abroad in pakistan, but having no service. I have tried to restart, sim in out, checked account setting , and checked roaming setting, network selection. No local network is being detected and i m not able to get texts. please help.

Xia by Investigator
  • 1230 Views
  • 10 replies
  • 1 Helpful

Can’t receive international SMS & OTP

Can’t receive international SMS & OTP, please help , tried EE tech support but they say no issues & reset my iPhone still nothing. I have asked my friends to send messages but getting nothing so there must be some problem with my network or maybe pho...

Resolved! Help!!!!

Hi, can anyone help me please? I need to know how to turn the EE answerphone off? I dont like having it on so I'd appreciate anyone's help....Thanks

Mumzy1 by Visitor
  • 498 Views
  • 1 replies
  • 0 Helpful

Can't select data roaming spain

Hi, I have arrived in Spain but can't select data roaming on my phone to enable calls and messages. I can use what's app but not normal messenger. I just get the error message below when I'm trying to select data roaming in the settings. I have tried...

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P1rua by Investigator
  • 949 Views
  • 5 replies
  • 1 Helpful

Resolved! Can't access voicemail abroad

Can someone help me with how to access my voicemail abroad? I am in Canada for 7 weeks and I can't access my voicemail. I don't remember ever setting up a pin number and it's asking for a pin when I call. I'd rather not call customer services as its ...

SNF23 by Visitor
  • 4645 Views
  • 4 replies
  • 2 Helpful

Out of the country

Hi, I have traveled out of the UK for a trip and my phone is stuck on SOS. I have no way of contacting EE and I've tried messaging 150 it isn't sending, the live chat isn't showing up and the website seems to be done. My phone has been this way for a...

hr2002 by Investigator
  • 774 Views
  • 8 replies
  • 0 Helpful

No service

Just upgraded my phone swapped everything over to my new phone but I can’t call out or receive calls or texts. I have no reception what do ever?? help please? 

Resolved! Sim not working

Arrived in Turkey a few days ago phone/sim all working until 2 days ago Sim now not working can’t receive or make calls or texts Tried removing sim turning the phone off and rebooting all not working Any advise would be appreciated many thanks 

TM56 by Investigator
  • 1960 Views
  • 12 replies
  • 0 Helpful