Mobile Services

roaming is not working

Hello. I have a problem with roaming. I bought a SIM card in England, activated it. In your personal account, a 100gb package is displayed. But having arrived in Europe, it turned out that roaming does not work, only SMS is received about crossing th...

Re: Connection

Hi, wonder if you can help me too. I've got a Google 6 and I have serious problems with reception. Didn't have any with my old phone iPhone 6 but this just cuts out or people can't hear me however I turn, it's annoying the hell out of me. Paid a fort...

Calls being disconnected after 2 rings

For the past the few days, every time I'm trying to call my husband,or work number,after 2 rings,the call gets disconnected. I reset the phone but still the same issue. 

Calls

Network issues

Since landing in Dublin from Manchester I’ve been unable to get network connection. Currently only can use Wi-Fi at hotel but can’t make calls etc 

Turkey

I am travelling to Turkey on business, are they in my ee package?

USA Roaming

Hi there, I recently purchased roaming for USA however since being out here since yesterday I can only log on the internet through connecting to a wifi service. My 4g is not working, nor am I getting any service. No bars appear. Please could you help...