Mobile Services

EE Roaming - Getting ready to use your phone abroad

Going abroad and want to use your device for calls, texts and data? Read on for everything you need to know.     How do I set up roaming?   If you're a pay as you go customer and have used the SIM card on the EE network before travelling, roaming is ...

All my calls are restricted well done

I am abroad for a couple days,and my calls (incoming-outgoing) has been restricted.Even I cant call customer service number!!Well done EE!!

Hi I need help I will like to receive messages I'm monthly customer I'm in Ghana

EU Roaming for pre-2021 contract

Yesterday; 21 Feb 2023, I received a text from EE stating that I will be charged 2 GBP per day whilst I am abroad in the EU, even though I have a pre-2021 contract with free EU roaming clearly stated in the contract. I have not upgraded or renewed an...

Cant outgoing calls

Any one face problem Outgoing call, 

Re: Phone cuts off on calls?

Hi my phone cut off and bill been payed

Where has my service gone?

I am in Australia, and have paid to being to use my phone. It was working fantastic until last week and now only working on wifi, and my phone only shows 3G. I checked my billing and it said I was up to date. I may need to update my credit card, whic...