Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Where has my service gone?

I am in Australia, and have paid to being to use my phone. It was working fantastic until last week and now only working on wifi, and my phone only shows 3G. I checked my billing and it said I was up to date. I may need to update my credit card, whic...

abellewp by Explorer
  • 495 Views
  • 11 replies
  • 0 Helpful

Resolved! Roaming

Does the £2 roaming charge kick in automatically once you land abroad in Europe 

Re: Activate my USA roaming

I had the same problem on a recent visit to NYC. Eventually I found out why when I went in to an AT&T shop . The assitant there says he gets about 3 Brits a day walking in with the same problem. He explained that AT&T recently completely shut down th...

Call Quality

I’m new to EE and I’m struggling with the quality of the phone calls. Everyone says I sound like a robot. I have to make all my calls over WhatsApp which is not easy for work calls. The quality is not great out of the house either but particularly ba...

SueK67 by Investigator
  • 1214 Views
  • 7 replies
  • 0 Helpful

Using phone abroad

Currently in Lanzarote. Tried to inform EE I was going abroad but couldn’t see how. Now unable to link with any network. Really disappointed with lack of support from EE.

Adr5 by Investigator
  • 809 Views
  • 6 replies
  • 3 Helpful