Skip to main content
Forum FAQ's

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Resolved! How do I change from plan to sim only

Hello, I have paid my contract and are now due an upgrade. Can I change from my current plan to sim only contract as I now own my phone? How do I do this? Thank you

jess94p by • Visitor
  • 12817 Views
  • 3 replies
  • 4 Helpful

Resolved! Using a UK mobile in Spain

Do I need to use the Spanish country code if I call a Spanish phone number using a UK mobile while in Spain?

BW33 by • Visitor
  • 3252 Views
  • 1 replies
  • 2 Helpful

International Calling

Hi I have a Pay Monthly contract and I was very disappointed with EE, as whilst I was in Antigua neither my wife or I (Both on same EE account) could make any local calls, which was extremely frustrating.Whilst in Antingua I texted Roaming to 150, an...

gaxor by • Investigator
  • 499 Views
  • 9 replies
  • 1 Helpful

Can't turn on International Roaming whilst abroad

I'm currently abroad and unable to connect to a local network.I believe my international Roaming is not turned on, but I can't find anyway to do it. I can't text ROAM to 150 because obviously I'm not connected to a network.Help topics all seem to say...

r0tary by • Investigator
  • 1689 Views
  • 23 replies
  • 1 Helpful

Roaming Plus isn't working in Mexico

Hi I am currently working abroad working on cruise ships currently I am in Ensenada Mexico and my roaming isn't working I have my phone setup currently and does work in US (San Diego) Fine. Can anyone help with this please from EE I pay over £100 so ...

Trying to get signal I’m germany

I’m trying to get signal and use my data in Germany but nothing is working I am currently on pay-as-you-go I have data and log in one ee still can find a way one there and yeah have reststarted my phone still nothing and have try doing it manually 

Wendy150 by • Investigator
  • 387 Views
  • 6 replies
  • 3 Helpful

Re: Cant outgoing calls

I have zero signal, absolutely nothing works, cannot get any information from EE, only that they are aware of a problem at this site.. it has been 2 weeks now and nothing!!!

Voicemail identification issue

Hi, I recently changed from pay monthly to sim only and when someone tries to leave a message it states , "The person you are calling is unidentifiable". I have checked the voicemail number and this appears to be correct. I just wondered if it could ...

Markm74 by • Explorer
  • 313 Views
  • 1 replies
  • 0 Helpful

Text Messages

I seem to be having a problem receiving text messages, people send them to me and it can take hours for me to receive them.Is this a problem with my phone or something else.Any help would be appreciated

HJBrown by • Visitor
  • 972 Views
  • 2 replies
  • 0 Helpful
Top Helpful authors
More