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phone suddenly stopped working registers internet but not phone signal

WillSmith1
Visitor

‎10-06-2023 08:55 PM

 
0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎10-06-2023 09:06 PM

Hi @WillSmith1 ,

Are you in the UK?

Are you on EE PAYG or pay monthly contract?

What device do you have and is it unlocked? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

‎10-06-2023 10:21 PM

What do you mean by "registers internet but not phone signal"?

Data usage will either come via a WiFi connection, or a mobile network signal.