Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming Help

Hi all, firstly, apologies if this comes across as a silly question. I’ve never been abroad before and I’m going away to Spain on Saturday. I have the roaming pass as an add on and was wondering if anyone could tell me how and when to activate it? I ...

Dan_W by Established Contributor
  • 530 Views
  • 7 replies
  • 3 Helpful

VM on and VM off not working

I have previously used the "VM on" and "VM off" commands to 150 but these don't work for me any more. I get the same reply every time:"Sorry, we're having some trouble completing your request at the moment. Please try again later."Do these commands n...

sarah1234 by Contributor
  • 1847 Views
  • 8 replies
  • 2 Helpful

Sim

I’m stuck in Indonesia and can’t use my phone unless connected to WiFi and even then I’m unable to send any texts please help

Resolved! USA roaming

Hi my son is moving to the USA for three years scholarship, what's the best option for him and using his phone on a UK EE account 

can't make phone calls

Hey there I hope you are well,I am currently in the Czech Republic and come here often and I am struggling with making calls when on ee I have paid extra for the calls and the mobile data every month however I am stuck as my mobile data works but doe...

ayaan_ta by Visitor
  • 651 Views
  • 2 replies
  • 2 Helpful

Resolved! Roaming in the US

Hi,i am currently here in Dallas, Texas and i availed for the roaming pass for 15 pounds as an add on,however, i could not get any network, it is not working. I forgot to text ROAM to 150 when i was in the UK and now that i am doing it from Dallas, t...

Drintee by Investigator
  • 459 Views
  • 6 replies
  • 2 Helpful

Resolved! Huawei P30 Pro call barring pin?

So. I have been calling EE and asking for the PIN to enable and disable call barring on my P30 Pro for 5 months.Initially they told me I have to get it from Huawei. I called Huawei and they told me this is not true and that it is set by your phone se...

ChiTai12 by Investigator
  • 1042 Views
  • 6 replies
  • 3 Helpful