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Cant use canada roaming

Purchased roam further subscription for Canada but insists I must purchase additional package from Telus in Canada. Makes no sense

njcoxon by • Investigator
  • 447 Views
  • 7 replies
  • 0 Helpful

Resolved! Scam?

Got these 2 messages today. Any ideas? BTW senders phone has no entry for it  I've sent you an EE Photo/Video Message. Go to https://eeuk.mms.ee.co.uk/eeuk/ Your message is valid for 7 daysI've sent you an EE Photo/Video Message. Go to https://eeuk.m...

amjams by • Investigator
  • 3024 Views
  • 13 replies
  • 2 Helpful

Abroad charges

Hi, I am abroad at the minute in Alcudia, EE have taken £12 out of my account and I’ve only been here 2 days. Is this what they are charging me a day! It said they were going to charge me £2.95 a day for roaming and calls. Why have they taken this ou...

glarvsc by • Explorer
  • 431 Views
  • 3 replies
  • 1 Helpful

Spain

I’m in Spain. My phone is on roaming and still not working - help! 

Svvb2 by • Visitor
  • 291 Views
  • 1 replies
  • 0 Helpful

Resolved! Been charged for data roaming in Cyprus

HiI have a family plan of 3 phones and have had this for as long as I can remember.However on our recent holiday to Cyprus, myself and my wife were not charged at all, however, my son's phone was charged £2.29 a day for data roaming.Why is this pleas...

hawkerpaul by • Established Contributor
  • 2809 Views
  • 1 replies
  • 1 Helpful

Resolved! Avoiding EE Roaming charges

I’m travelling in the EU soon and I need to be able to receive text messages on my EE number.  Nothing else. I have a dual sim phone and another contract that gives free EU roaming from another provider so don’t want to pay for roaming on my EE sim.S...

ub8jayuk by • Contributor
  • 3796 Views
  • 2 replies
  • 3 Helpful

Resolved! Roaming Canada

Going to Canada for 10 days and visit with to use some data but totally confused as to the best way. There seems to be a monthly add on or a daily charge. Makes little sense to me 

Incorrect number

Ok can anyone give me a clue to what’s happening I call this number which is part of orange ee it say you have dialled a incorrect number please check number and try again then it goes to voicemail and say this person phone is currently unavailable p...

Lmiah27 by • Visitor
  • 442 Views
  • 1 replies
  • 1 Helpful

UNBAR

Whenever I enter a competition it looks as though the text has been sent them I receive a text from EE saying unable to use service, you have a 3rd party bar, to remove text unbar to 150, so I do this and it comes back saying I dont have a bar on my ...

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