Mobile Services

Resolved! My phone is saying not registered on network

My plan includes roaming and I've just arrived in Tenerife, but unable to make calls. The message is, not registered on network '. I'm having to connect to my daughters hotspot to connect here.

Not able to hear caller's using EE

When I call and receive calls on EE I am unable to hear them however I can hear them on o2 and WhatsApp.

Resolved! Travelling to Norway

We are travelling to Norway from 08 to 20 August

International roaming

In the USA. Mobile Internet works but not for calls and txt. Biggest pain is that I'm unable to contact ee as the online message facility isn't working. Roaming paid for and activated on my account. Ideas????

My phone

I need someone to contact me about my phone I am not a happy customer

I need my internet working abroad please

I’m in a really bad situation… my plan it’s free calls messages and internet in eu country’s… I’ve landed last night with my little boy… and what a struggle to get a taxi and find we’re we staying coz my phone was not working…. I normally go a broad ...

Resolved! Data Usage Alerts

Hi, Can someone tell me how I change the data usage limit warning please?Thanks

Using data while I am in Hungary

Anybody can help.I toped up my cap with £20 in order to use internet in Hungary (EU).Doesn’t work. Do I need to set up something?

Resolved! Roam Abroad - call / sms UK

Hello,Going to France from UK soon and have an EE contract.Plan to buy a Roam Abroad Pass for £15.Just wanted to check that this pass means that I can use my phone to call / sms back to the UK at no extra cost? i.e. as if I was still in the UK?Thank ...

On holiday and need to turn extra charges on

I can’t is my phone in Spain and think it’s because I have a spending cap