Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

So angry

Hello I have just been cut of from all servers and sent an message saying to top up 50£ after having been with you for years I have special deals for my loyalty and I’ve traveled all over the world with this number I can’t even ring you becuse im in ...

Calling home from abroad, just not working, can you help

Resolved! Transfer to business account

Transfer to business account

global roaming mins dont work

I'm trying to make phone calls in tahiti after purchasing 60 global roaming mins. When I try to make a call it says I'm not set up on the system. I've followed and double checked tge how to set up for roaming abroad info.Can anyone assist? Christina...

Resolved! Will I be charged for using my phone in spain

Data pack for Turkey

Can anyone tell me how I can find out how to add a decent size data pack for use when I am in Turkey on my pay as you go sim. Will need maybe 100 Gb in the month for streaming? Thanks

Resolved! Service in Australia

I am in Australia and after arrival have set up roaming in my account online. But my phone has SOS. Only. My partner set up before we left and has Telstra service so it canoodling be local coverage problem

Need help with roming charged

Resolved! Retrieve a mobile number

Hi,I have recently gotten out of a family contract and the person in charge didn't inform me when the switch was taking place so I have now lost the ability to use my phone like a phone without wifi. I was wondering, seeing as I now must switch to my...

Resolved! Setting up roaming whiles in Greece

Just arrived in Greece, on pay monthly with roaming pass, but roaming seem not to be set up. How do I set up roaming for my phone without network?