Roaming in Japan

ASM666
Investigator
Investigator

I'm wanting to receive text messages in Japan. I've arrived and roaming seems to be on, data off, connected to WiFi but nothing coming through

7 REPLIES 7
ASM666
Investigator
Investigator

Been playing around with networks and don't seem to be able to connect to any

James_B
EE Community Manager
EE Community Manager

Hi @ASM666,

Welcome to the EE Community. 🙂

Did you text ROAMING to 150 to activate roaming before you travelled?

James

Thanks. No but I've used it in the past and I didn't before going to France last year when it worked fine

bristolian
EE Community Star
EE Community Star

What's your basis for thinking that "roaming seems to be on" - does your phone show signal indicators of a Japanese network?

This is an account-level function which enables your phone to connect to foreign networks, and would have been enabled by texting ROAMING as advised above.

WiFi-calling isn't supported abroad.

ASM666
Investigator
Investigator

Thanks. Sounds from advice above that I should text roaming each time I go abroad even though the EE website doesn't suggest it is necessary.

IJMG
Visitor

 Hi - I'm in Singapore and have paid for a 7 day package for 300 MG of data. But after 6 hours still saying 'waiting'. Any way I can get the data I paid for?

 

Christopher_G
EE Community Support Team

Hi @IJMG 

Welcome to the community

Does your phone have a signal? Are you able to make calls and send texts?

Chris