Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Using your phone in Cape Verde

Is there a pass I can put on my EE 24month sim only contract as they aren't in the EU and I don't want to be subjected to a 300 quid bill for doing a few emails and calls like someone I knew got, so is there a add on or pass ??

Resolved! Cancel my roaming

Hi there I would like to stop my roaming please how can I do that !

Resolved! I want to use my sim for in-game purchases.

Does anyone know how I can use my EE sim to pay for in-game purchases.Thank-You for any advice you can give.

Roaming

Please can someone help me or tell EE to contact me. I’m in Vietnam and I can’t use my phone. I bought the 100 texts to the Uk and 30 mins talk time to the Uk but nothing works. I can’t call 150 or any of their help numbers. I didn’t get the welcome ...

Can’t receive calls

I can’t receive calls from EE support and I want to speak to someone please

Unlimited sims

With new ee the additional sims you get with unltd data if you have bb are the speeds capped?

Resolved! Roaming

Going to prauge with monthly contract phone will I be charged for using Internet services while there or is EU free of charge?

Roaming in Canada

Hi all, I am currently in Canada and really struggling with my phone. I am on contract (unlimited minutes texts and 25g data) I have paid for the roaming this month extra but I cannot get any signal for calls nor texts. I rarely get a bit of data to ...

Limited access

Why is my service limited? I can’t send texts and when I make calls it directs me to the payment line I paid on 1.11.2023

No service/signal in EU

Hi, I am currently abroad in the Netherlands and have passed through France and Belgium without being able to connect to any service in either country. I am on a monthly plan and I have abroad roaming on. I have even gone to apple to check it might b...