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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Travelling for 12-months

Hello,I'm going travelling in December for 12 months. I am currently on a sim-only contract (the contract has finished now). I want to keep my  phone number for when I return to the UK.What's the best option for me? I was thinking about switching ove...

Abroad with no ability to make or receive calls

So I travel all the time with my job but before this trip I updated my contract and the guy has totally messed everything up to the point that I can’t make or receive any calls/texts .From what I can tell there is no way to get hold of EE except by c...

GA1970 by • Visitor
  • 1113 Views
  • 2 replies
  • 2 Helpful

Phone abroad

Hi I set up my roaming this morning came to Spain no signal . Contacted ee said I can't use it abroad on my tariff? Why could they not tell me before I came ? I am left with no way to contact family who don't use WiFi.  Its kind of ruined things I of...

moll by • Visitor
  • 273 Views
  • 2 replies
  • 4 Helpful

No reception abroad

I have been with EE and orange for over 25yrs and everytime I go abroad I get ripped off and can't even make calls and texts .my daughter is on O2 and has no probs at all 

Making calls from the USA

I’ve just arrived in the US and can’t make or receive calls. I’ve reset the phone, got roaming, not on airplane mode, roaming is on etc etc. I’ve tried to get help from EE but ended with a message that said call 150 (I can’t) or call 07953966250 from...

Ee bad customer service

Ee have given me a sim that doesn't work and they have also charged me, now I have no way to contact them and their customer service is not emailing me back, shame on them.

Shaksee by • Investigator
  • 395 Views
  • 6 replies
  • 4 Helpful

Resolved! International bundle from Jamaica to UK

Good morning EEI would like to add another 60mins to my account. I am currently in Jamaica and would like to continue my discussions with individuals in the UK.  

EH74 by • Explorer
  • 364 Views
  • 3 replies
  • 1 Helpful

Resolved! Morocco travel

I want to be able to call...1. Moroccan landlines and mobiles2. UK mobilesIs there a good package? Please provide pdf terms and conditions.Thanks

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