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Discussion about Mobile services, like roaming, calls, messaging etc

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Emails

I’m not receiving any emails while abroad is it to do with my setting 

Jaydog71 by • Explorer
  • 248 Views
  • 3 replies
  • 1 Helpful

Resolved! Direct Debit

Sorry  l have accidentally cancelled my direct debit with you, could you please reinstate it for me. 

580422 by • Explorer
  • 258 Views
  • 2 replies
  • 2 Helpful

Abroad

I’m in Gran Canaria and can’t get my phone to work as it should. Everything seems to be in order but it won’t work. For example the EE app won’t work yet I’m using a browser for this. Messenger apps won’t work. 

GB04 by • Visitor
  • 222 Views
  • 1 replies
  • 1 Helpful

Resolved! Can not text or call from Lithuania

I can't phone or text from Lithuania, I can received text and calls. I get automated message when trying to call about call barring on my phone, this is not on.I have a bolt on for roaming here. Unable to contact EE as get automated message again.Can...

Tjjoiner by • Visitor
  • 322 Views
  • 1 replies
  • 2 Helpful

Resolved! Voicemail

Hi all,got red dot showing I have voicemail ,I don’t so how can I get rid of said red dot?

Unconditional divert to UK number while roaming

Am I right to say that if I set an unconditional divert to another UK mobile number and then use that number while roaming, I won't incur EE roaming charges when answering calls? Thanks.

pwalk by • Established Contributor
  • 307 Views
  • 4 replies
  • 4 Helpful

Resolved! Roaming in Croatia

I’ve paid for a roaming pass for Croatia. The problem I’m having is every time I close phone and go back in to use data, the phone is showing 5G and full bars but no internet connection. I have to switchthe phone off and back on before internet comes...

Cugs141 by • Investigator
  • 560 Views
  • 1 replies
  • 1 Helpful

Payment issue

Hi there,I can’t finish the payment setting since I’m stuck at step two and I can’t complete the authentication (there is nothing button to click to help finish it and step to the final confirmation).

HL0518 by • Investigator
  • 207 Views
  • 1 replies
  • 1 Helpful
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