Unable to make a phone call in French Antilles Island Martinique

TraceySimmons
Investigator
Investigator

We are able to use our data plan and texts and minutes as Martinique is classed as France, all good                      However, we can’t seem to make a phone call to a local Martinique number.  We can call a UK number. 
Any help appreciated

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@TraceySimmons  You are putting the area code for that location?   It’s +569  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Thanks for your reply
Yes we are using the International Code and btw it’s +596 not 569! 🙂
Sent from my iPhone
Christopher_G
EE Community Support Team

Is it happening with more than one number, @TraceySimmons?

Could you try manually connecting to a different available network please?

Chris