Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EU roaming not functioning in Portugal

‎Hi  I am using Pay as you Go   EE and  i have  paid £10 for EU roaming yesterday   in Portugal. But it is  not working as I cannot use mobile internet here. Please help me sort this  problem out.thanks.Brian 

BrianDM by Explorer
  • 362 Views
  • 4 replies
  • 2 Helpful

Resolved! Roaming

 Good afternoon I’m currently abroad in Mexico and when I arrived I turned off flight mode and I have no service I had added the roam abroad pass a day prior to my departure from the UK. As I have no service I cannot call 150 and I have turned off au...

Yvee12 by Visitor
  • 271 Views
  • 2 replies
  • 2 Helpful

Mobile networks in Spain

I  paid for data roaming in the Uk. Having  been in Spain for 3 days  I am unable to obtain any network coverage either automatically or by manual choice.I am now using a cafés wifi I cannot ring ee in the uk because I have no network. If I use my hu...

Jeanm13 by Visitor
  • 1153 Views
  • 2 replies
  • 1 Helpful

Please can someone help me!!!!!

My carrier is unavailable and I can't call the EE team. Please can someone help me as to why I'm on emergency calls only?SIM is in and has been active for years and all of a sudden it isn't working.

Sim card

My phone is currently reading no sim when I have an active sim 

lw35 by Visitor
  • 567 Views
  • 5 replies
  • 1 Helpful

Resolved! No Service on holiday abroad

I’m in Italy on holiday and cannot get any service. I can only use WhatsApp etc when I’m connected to the hotel WiFi. I can’t make any calls, when I try it just says ‘call failed’. I’ve done everything I can think of: Reset my phone, turned on roamin...

PisaItaly by Investigator
  • 455 Views
  • 6 replies
  • 2 Helpful

Calls from Greece

I can receive calls but cannot make outgoing calls connect. Can’t speak to EE as cannot call 150!!!

Rlang1611 by Investigator
  • 342 Views
  • 5 replies
  • 1 Helpful