Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 2462 Views
  • 0 replies
  • 3 Helpful

Re: Seeking assistance

 Hi there,Currently I'm abroad and I cannot contact customer services as the calls are barred, please help. 

Gitana1 by Investigator
  • 604 Views
  • 10 replies
  • 0 Helpful

EE Roaming in USA

i am in USA and set up roaming for US plus confirmed by texting roaming to 150. arrive here and calls and texts are not working but data services are. tried resetting iPhone 14 Pro Max, turned off WiFi calling and manually selecting network. No bars ...

Roaming add-on ( all rounder plan ) ?

Hi,I have EE SIM Only “all rounder” plan which includes one inclusive add on..if I choose the roaming pack, can you confirm1. Does the pack activate immediately or at next billing cycle 2. Do I need to txt ROAM to 150 to activate Roaming on my accoun...

Roaming in EU for 2 months

Is there a rule whereby , even with having the roaming abroad monthly, it will not work beyond a certain amount of time.I have been using  the roaming fixed monthly abd it has worked fine for 2 months in Germany. But suddenly have no data or sim conn...

Scottyjo by Visitor
  • 947 Views
  • 4 replies
  • 3 Helpful

Private numbers

I keep having a private number constantly phoning me atleast five times a day, is there any way EE can trace the number and block it from phoning me, its becoming ever so increasingly annoying. 

Sash00 by Visitor
  • 899 Views
  • 3 replies
  • 0 Helpful

Phone not working in japan

Hi guys, been in japan a few days now and my phone doesn't work at all apart from when using wifi how can I contact ee for help?

Bissarna by Explorer
  • 1050 Views
  • 4 replies
  • 3 Helpful

Wi-fi calling

My wi-fi calling has stopped working.  I've turned the phone on and off and also disabled and re-enabled wif-fi calling on my phone but no luck.  It's been like this for 4 days now.Where I live I don't have a mobile phone signal, so I can't contact E...

Not receiving OTP from Swiss VPN

I've been with EE since 2017. I consult for  a Swiss group of companies that require me to use their VPN system. I log into the VPN on my laptop and then receive an OTP code via text on my phone from a Swiss telephone number to complete the log in pr...

Fastgaz by Investigator
  • 1033 Views
  • 4 replies
  • 3 Helpful