Mobile Services

not receiving text Confirmation code

when i am trying to login somewhere and i normally receive confirmation text to login i have not received any at all and if i do it 30/40 min later even tho normally its instant. i tried with wifi and data and different web browsers nothing. cuz norm...

Barred number

Can anyone shed light on why 0800 number is barred from my phone ??

My phone doesn’t have network in Thailand

Is anyone can help me? My phone doesn’t have network in Thailand 

Travelling to St Helena

I am planning a trip to St Helena in February. Will the £15 add-on for roaming be available there please?

International calling while abroad

I'm currently based overseas, and I need to make a call / text using my UK number. I have enough credit (PAYG) but it won't let me connect.I need to either call or text to ensure that my number does not expire as I have not used it for almost 3 month...

Phone not working in SAfricai cannot text 150 to top or make calls

Stuck abroad with no means of data, calls or texts

Hi,I've been an EE customer for many years. Recently my contract expires and I requested to switch to PAYGI'm assuming this has taken place as I suddenly have no means to access minutes or data (including the £25 roaming pass I've purchased)There's n...

No service

Hi I’m a uk customer and I’ve had no service all day and still no service. Any support I can get ?? I have no other device to text or call are so I’m stuck . Please help 

DATA PASS NETWORK ISSUES IN INDIA

Hi I am in India and I set up using data pass but I not getting connected, no network.i can only use WiFi in hotel  please help as I stranded, I can’t even call EE

Re: Phone not working in Australia

I have exact the same problem. Arrived in Sydney yesterday. Bought the Roam Further pass before leaving the UK and it shows on my account.  I’ve tried all the usual remedies: toggle flight mode, software update, turn off auto network connect and sele...