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Resolved! Roam Abroad Pass

Hi,I am new to EE and have Roam Abroad Pass included in my 24 months contract.Can you confirm the following please?Do I need to inform EE when I go abroad?Is there a maximum data allowance abroad, even if I have unlimited data at home?Finally, anythi...

Voicemail issue

Hi all. I have 2 iPhones under EE in my name. Both of them are unable to access voicemail and haven’t since the start. It comes up with “unknown error” on a blank grey screen and says that calls to voicemail fail. I’ve tried every self help article g...

User busy problem

Hi I’m unable to call my wife’s phone not blocked ! been like it for a month now mobile number is with ee - she can call me but whenever I call her it sais user busy ? Appreciate any help -  will probably call Ee when find time we both have iPhones v...

Voicemail Messages - Finding Past Messages

On Friday (2/2/24) I received a Voicemail message, so I phoned 22201 to hear it.  I then wanted to hear it again, so I pressed "1" on the keypad (to go into Voicemail), which gave me three pieces of information.(a) "No New Messages".(b) Option "2", f...

JohnF12 by • Explorer
  • 2372 Views
  • 3 replies
  • 0 Helpful

Resolved! Unable to receive SMA while in Ghana

I am  on PAYG and since I arrived in Ghana SMS has stopped receiving I only received sms for couple of  days and its stopped, I can receive call OK, I tried changing roaming network to either Vodafone or MTN and both comes out as NO service and cant ...

Law53 by • Established Contributor
  • 1774 Views
  • 41 replies
  • 5 Helpful

Unauthorised call to India made from my number

I recently received an extremely high phone bill because a call lasting over an hour was made to India from my phone. I did not make this call, I know nobody in India and would have had no reason to call there. I am extremely conscious of how I use m...

Smudge81 by • Investigator
  • 1025 Views
  • 8 replies
  • 3 Helpful

Resolved! PAYG in Spain

Can I use my PAYG Everything Pack allowances in Spain (Canaray Islands) when I go on holiday this weekend?I read in another thread that: "On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week," but I d...

HelenUK by • Investigator
  • 708 Views
  • 7 replies
  • 3 Helpful
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