Forum Posts

Resolved! Text to uk number in Australia

A relative of mine is in Australia. Do I get charged to receive text/calls or send text/calls to uk number that is currently in Australia. 

What have I paid £3 for 30 days for on the EU 100 mins

I have paid for 30 days 100 mins EU for £3. I have just gone to pick up a voicemail and been charged 50p.  I Have absolutely no idea what I have paid the £3 for. I am currently in Norway which is on the list for eu countries. I can’t use the app as d...

ARB23 by Explorer
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  • 3 replies
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Resolved! No phone suppprt in the USA

Upon arriving in the US. I received a text from ee suggesting if I texted ‘PASSPORT’ to 150 I would start my ‘business daily passport’ to use data and make calls and texts for a fee of £7.83. Yet when I text passport to 150, absolutely no response. S...

Old data usage alert

Why have I today (04/01/2024) just received a SMS data usage alert which is dated 19 Feb 2018 - 21:58 ???If it's of any relevance, I just updated the UI software of my Galaxy S21 phone about 1/2 an hour ago.

Sam-s3 by Explorer
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  • 1 replies
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Roaming pass add on

I am due to upgrade my sim only contract. The deal I’m looking at gives an inclusive add on, I would want to get the roaming pass for the add on as I travel abroad a lot. I’m trying to decide which plan will give me the best benefitIs the roaming pas...

Can't receive SMS from a Dutch mobile number

Been trying to get to the bottom of this for months.I have an EE mobile number on a pretty basic plan (Essential SIM 2GB 12m). My son lives in the Netherlands and has two mobile numbers - his old UK number (on GiffGaff) and his new Dutch number (on S...

eamon1 by Contributor
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  • 4 replies
  • 2 Helpful

No

Hi my phone number is xxxxxxxxxxx. I have no network or WiFi.  Can you fix please.   Thanks. Mohamed. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]