Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Re: Phone not working in Australia

I have exact the same problem. Arrived in Sydney yesterday. Bought the Roam Further pass before leaving the UK and it shows on my account.  I’ve tried all the usual remedies: toggle flight mode, software update, turn off auto network connect and sele...

Allowance not working during Roaming

I'm currently in Torino, Italy connected to the I TIM network on a Galaxy A14. When I first landed in Italy, my data and minutes were working completely fine and I'm aware of the daily fee. However a few days later the data stopped working completely...

Muatex by Visitor
  • 412 Views
  • 1 replies
  • 0 Helpful

Resolved! Phone not working in Australia

Have been visoting Austrai for 20 years and pbones have always been fine.Have paid for roam further but not phone access, or intdrnational calls nor any wecome to aus.Dont have any access to complainWifi son in uk but ee would not do anything for him...

Pwilliams10 by Valued Contributor
  • 2620 Views
  • 44 replies
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Number routing query

I’ve had my number for a number of years.  It was originally with Orange, ported to O2 then finally back to EE.   Are any of my calls routed via O2?

uvarvu by Established Contributor
  • 302 Views
  • 1 replies
  • 1 Helpful

No signal abroad -- please help!

Hi there! Really hoping someone can help.I'm currently abroad -- in Argentina -- and my iPhone 13 Pro isn't picking up any signal, at all. My phone is picking up the networks (as in, I can see them when trying "manual" selection) but each has no serv...

LaFJT by Explorer
  • 9387 Views
  • 3 replies
  • 1 Helpful

Resolved! Roam Abroad Pass

Hi all, I am on a sim only contract and I am travelling to the USA. I was looking to purchase the Roam Abroad Pass but I was just wondering, if I call someone who is travelling with me on their UK number, is that call included in the allowance?

Omzy by Explorer
  • 417 Views
  • 3 replies
  • 0 Helpful

conflicting/incorrect information

a few weeks ago i received this text, it seems to contain incorrect information, why would i lose access to 3G 2 months before it is turned off. also even when it is turned off i should still be able to access data via 2G

Travelling to USA

I'm travelling to New York for five days later this month.  I'm just wondering what I need to do to save and be able to use my phone and data without getting charged of at all possible

JamieV1 by Visitor
  • 6738 Views
  • 2 replies
  • 0 Helpful