Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Roaming

Hi, I had paid £15 for roaming to use abroad however, I didn't realise I cannot use it outside the EU, I have come to Northern Cyprus and I paid for this service to use my data when not connected to Wifi and I got some messages saying my phone is con...

Resolved! Data in UAE

Hi. I have been in Dubai for over a week now, I expected to receive a text saying “welcome to (insert country) as happens whenever I travel. But it is still yet to happen and I still have no service. I have roaming on and have tried all the usual fix...

Roaming abroad

Hi,I’m on holiday in Spain and my phone is saying I have no signal. I have tried restarting my device and I should be able to use data and calls since my plan started before July 2021. I have roaming switched on and nothing is working.I have also con...

Re: Can’t receive calls

I am having the same problem of Incoming Calls only.I have tried Network Resetting multiple times and nothing seems to be working. The only calls I am able to receive are calls from EE users alone. Other Networks; it says, "my number does not exist"...

Need roaming

Hi I amabroad and I need internet

Re: Outgoing call barred (while in France)

I have this same exact problem but I can't call the number you say because calls are barred and I don't have Skype, and my partners phone is already ee so insists her phone is fine (which it is). How can I have my phone changed to stop call barring?

Sending SMS delayed and calls connecting delayed - EE UK

I've got my EE SIM in a Samsung A53 5G that I use for business Connecting calls can take around 30 seconds and sometimes, when sending an SMS, it takes a good 20 seconds to send also (I use Textra and have the notification for sent messages) FYI this...

Resolved! International Recharge

I am In Pakistan and I want to Set up a International package for my EE sim

Voicemails message

I had an old message on my iPhone 11 which I had saved. I upgraded to an iPhone 14 but wondered if there was any way of getting the message back that I had saved on there. I have tried the cloud and gone on the deleted messages setting and cannot se...

EE is the worse how to leave them without paying fees

EE obviously the worse service ever I don’t have service like 98% of the time and been blocked on Facebook as the lady there couldn’t handle my honesty problem is that I can’t call the service as I don’t have siginal .. does anyone have experience wi...