Skip to main content
Forum FAQ's

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Resolved! Roaming Abroad USA - Making Calls

Hi all,I did check on https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/usa and have the Roam Abroad Pass. Can i just double check that if i make calls to American Landlines whilst in the USA, whilst making reservations etc, will this be i...

pshutton by • Investigator
  • 2596 Views
  • 1 replies
  • 2 Helpful

Resolved! Costs for picture messages

Does anyone know of a way to track what (alleged) picture messages I would have sent, as these cost as a rule I never send any media on SMS but apparently I have sent 4 now.  I also wondered since EE love to send me SMS messages where I am asked to d...

Bowkes by • Contributor
  • 3390 Views
  • 2 replies
  • 1 Helpful

Caller tune

Hi!from the last few weeks my caller tune stops working i mean whenever someone tried to call me so ring ring sound isn’t working however i’m still receiving calls.pls let mee knw how can i sort it out.

Nxwazzzz by • Explorer
  • 658 Views
  • 3 replies
  • 4 Helpful

Resolved! using my phone in Australia

can someone spell it out to me how much it will cost to use my EE mobile phone in Australia please. I read a Roaming pass which will cost £25/month. But is that just for calling and receiving calls within Australia ?  Is making and receiving calls sa...

Issues making and receiving calls at home

For a while now I've been unable to make or receive calls in my house unless I stand near my front window.  My husband is on the same network and has no problems. If I switch to data at home I also struggle to connect to it. In the EE shop they said ...

Pam84 by • Visitor
  • 1244 Views
  • 2 replies
  • 1 Helpful

My ee Mobile won't receive messages from Vodafone egypt

I've been struggling with this issue for weeks now. My EE mobile won't receive any text messages from an international mobile (Vodafone Egypt) while that mobile is roaming in the UK. However, all messages are marked as sent. Moreover, the internation...

Kandil by • Investigator
  • 656 Views
  • 5 replies
  • 5 Helpful

Resolved! Vulnerable customer

I wish to register myself as a vulnerable customer. Please advise how I can register as a financially vulnerable customer

matty76 by • Investigator
  • 388 Views
  • 1 replies
  • 1 Helpful

No service

Currently have no service on two devices.. No mobile data, No service or signal on either and EE app not loading as it should. Anyone else experiencing these issues?

Top Helpful authors
More