Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Roaming and changing spending cap

I made the mistake of not activating roaming on my PAYG sim before leaving the UK, my spending cap is a £0 so now I can’t text to activate it, and every forum post I’ve found telling me how to change my spending cap hasn’t worked. The settings to cha...

Cellular network not working from NZ

I am in New Zealand and my iPhone 14 Pro is unable to connect to a network. I was in the US, and I managed to connect to a network fine and constantly travel around Europe with no issues.As I am not able to contact EE on any number from overseas I am...

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lucaric by Visitor
  • 811 Views
  • 1 replies
  • 0 Helpful

Re: Replace lost sim

Hi, currently abroad and lost my EE contract sim…unable to contact EE by phone obviously to block it and reorder. Is there another way to get in touch? Thanks

Ma16666 by Visitor
  • 332 Views
  • 2 replies
  • 0 Helpful

ASIA Roaming

Hi currently in Singapore then Thailand and my phone wont work . I have no data calls, anything apart  from WIFI. I cant send a text to EE with a passport upgrade they dont go through, im completely stuck!! . There is no live chat just the bot theyve...

LaChevre by Visitor
  • 528 Views
  • 1 replies
  • 1 Helpful

not receiving text Confirmation code

when i am trying to login somewhere and i normally receive confirmation text to login i have not received any at all and if i do it 30/40 min later even tho normally its instant. i tried with wifi and data and different web browsers nothing. cuz norm...

nav2222 by Visitor
  • 345 Views
  • 2 replies
  • 1 Helpful

Barred number

Can anyone shed light on why 0800 number is barred from my phone ??

Lisajt by Visitor
  • 344 Views
  • 2 replies
  • 1 Helpful

Travelling to St Helena

I am planning a trip to St Helena in February. Will the £15 add-on for roaming be available there please?

Valm1 by Visitor
  • 349 Views
  • 1 replies
  • 1 Helpful

International calling while abroad

I'm currently based overseas, and I need to make a call / text using my UK number. I have enough credit (PAYG) but it won't let me connect.I need to either call or text to ensure that my number does not expire as I have not used it for almost 3 month...

Lemmiwinks by Investigator
  • 1529 Views
  • 15 replies
  • 13 Helpful