Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Can't make a phone call

Hi James,I'm having the exact same issue as the original enquiry.I can send and receive text, but can't get calls to connect. It is showing "Calling" but just doesn't connect and sometimes shows, "Mobile network not available for voice calls."This i...

Re: User busy problem

Hi, I have the same problem for my son's phone! When I call EE, they say we will send you a text message. Then in the text message they say there is no fault in your area! And then when I ask to talk to someone, they say we will call you back but tha...

Roaming and WiFi query

Hi, I’m off to Canada soon for 10 days. I’m a pay monthly customer and would mainly use data on my phone. This maybe a stupid question to ask, but, if I connect to WiFi over there would I be charged roaming costs?

Resolved! Roaming not working

Hi, can anyone help me?- I have an EE contract, texted 150 before I left the UK for the US and am paying the £25 data roaming fee for this month- My phone has picked up the T Mobile Network in the US, my data roaming is on and my network settings are...

Re: No signal on E.E mobile

I have no service on either of my EE sim devices in my flat in BS8 right now. Very problematic for working from home!

EE and tampnet

Currently working offshore North Sea in UK sector , and trying to use the Tampnet network . No data or texts will come through? Is there a setting that needs to be changed? I have roaming switched on , using Iphone 12. The phone shows full sign...

Resolved! Sim

Hi! If i pay my bill , why can tuse my card sim ?

Roaming not working in San Francisco

Not sure if this is the right forum - there wasn't one for roaming. Mine was set up for me by EE with the £25 add-on charge. I have a Samsung galaxy A12. Roaming is on. Nada. Been here 3 days now. Plenty of bars of signal most of the time when I'm ou...

Re: Contacting EE from abroad with a phone that won't work

Can anybody help with a way to contact EE from abroad? My phone appears to be blocked as nothing at all works now and i'm still away in italyI thought there may be an online chat option but that doesn't seem to be working, I need top up my phone

Mobile data not working in Germany! ?

Hi there, I am in Germany and tried to use google maps earlier and to my surprise and extreme inconvenience found the mobile data DID NOT WORK. I am paying for 100GB data per month including European roaming and find this inexplicable. Can you pls he...