My sim is not working in Saudi Arabia
My sim is not working in Saudi Arabia so I ended up downloading eSIM now that’s not working now it’s saying invalid sim
Mobile Services
Discussion about Mobile services, like roaming, calls, messaging etc
Forum Posts
Resolved! WiFi In Istanbul
Hi going Istanbul at the end of June. Will I have to pay to use the WiFi out there, whilst out and about? Thanks
eSim and Roaming
I have bought a Roaming pass for my main sim number but don’t want to also buy one for the eSim number on the same iPhone while in Europe. If I activate call forwarding to a UK based number on the eSim will I be charged a daily Roaming fee on the eSi...
My account. / plan is gone ?! Without any notice
I am currently abroad and believe I have been paying regularly for my account YET now that I try and log in into my account to check it is gone and my sim is not working. What can I do? As I am abroad it is obviously inconvenient to call their number...
TfL WiFi "EE WiFi-Auto" on the London Underground stopped working (Android)
Firstly, yes, I've seen this page and followed the instructions: https://ee.co.uk/help/mobile/manage-use/using-phone-features/wifi-on-the-london-underground. I've tried forgetting and re-creating the WiFi network in my phone WiFi settings.I used to b...
Re: International ring tone while in UK?
I have the same issue. How can this be fixed? It has been months that people call me and tell me this same thing. Most problematic is when bank or various officials call me and think I am out of UK which is annoying.
Resolved! Replacement handset abroad
This is not an urgent request. I'm planning for something that I hope doesn't happen.I spend six months a year abroad (mainly in the EU and particularly Spain). I have an unlimited roaming contract, so the service on my +44 number is good. However, I...
Re: Text messages about missed calls without the phone ringing
Since I've been on EE I constantly have missed calls notification on my phone, where my phone doesn't even ring, it's driving me insane. Even when my network is showing full bars
Re: Is 0191 516 1646 an official EE number?
I just got a call from 0191 516 1646, and they said my EE account has no password set (it has) and they need the one time passcode EE sent to me in SMS just now so they can fix that. Well, with that OTP they could have changed my password and hijack...
Duplicate texts and emails from EE
Texts or emails from EE seem to be coming in duplicates of the exact same message or email at the same time. I just changed my address and received 5 of the same text and 2 of the same email to confirm.There's clearly something wrong with your automa...
