Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 2050 Views
  • 0 replies
  • 3 Helpful

Resolved! Roaming in Canada SOS

Hi I arrived in Canada yesterday but can't seem to use my roaming the phone just displays SOSI've got a roam abroad pass which should cover Canada and the US. This was working fine for me last week in Europe!I can't contact EE as my phone won't let m...

Re: Can't make a phone call

Hi James,I'm having the exact same issue as the original enquiry.I can send and receive text, but can't get calls to connect. It is showing  "Calling" but just doesn't connect and sometimes shows, "Mobile network not available for voice calls."This i...

Re: User busy problem

Hi, I have the same problem for my son's phone! When I call EE, they say we will send you a text message. Then in the text message they say there is no fault in your area! And then when I ask to talk to someone, they say we will call you back but tha...

khan1981 by Visitor
  • 369 Views
  • 1 replies
  • 0 Helpful

Roaming and WiFi query

Hi, I’m off to Canada soon for 10 days. I’m a pay monthly customer and would mainly use data on my phone. This maybe a stupid question to ask, but, if I connect to WiFi over there would I be charged roaming costs?

R6Aly by Visitor
  • 375 Views
  • 1 replies
  • 1 Helpful

Resolved! Roaming not working

Hi, can anyone help me?- I have an EE contract, texted 150 before I left the UK for the US and am paying the £25 data roaming fee for this month- My phone has picked up the T Mobile Network in the US, my data roaming is on and my network settings are...

Johnmids by Investigator
  • 1257 Views
  • 5 replies
  • 1 Helpful

EE and tampnet

Currently working offshore North Sea in UK sector , and trying to use the Tampnet network .   No data or texts will come through?  Is there a setting that needs to be changed?  I have roaming switched on , using Iphone 12.   The phone shows full sign...

Angus39 by Investigator
  • 1171 Views
  • 12 replies
  • 4 Helpful