Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Re: Contacting EE from abroad with a phone that won't work

Hi.I have opened the link you've shared and unfortunately, there is no option to start the online chat with customer support. I'm in Brazil and for some reason my sin card stopped working this is very inconvenient because I need to receive messages f...

Number claiming to be EE

Is this a EE sales/promotion number 01737 774263

Only SOS available in the USA

I am currently in the USA - UK customer. I have Roam Abroad and World Talk & Text.All has worked well for the first few days but today, switching airplane mode off, I have not been able to get a signal - only SOS. If I manually select a network - A T...

Amazon UK

No SMS from Amazon UK? What is the reason ?

Traveling to France

What plan should I get if I will need service/roamingI’m traveling from London to Cannes France for 7days

Resolved! Charges

Hi. Can anyone let me know if there is a standing charge to go on my data when using from abroad (Europe) please?? I can see the messages from EE with daily Tx and call charges but would like to use my data for just one day and not sure if there is ...

What are the EE Call Charges to all pre-fix numbers

I almost called a premium rate 09 number todayDoes anyone have an EE specific list of ALL the pre-fix numbers and the rate per Minute charges that are associated with calling those numbers, such as; 0845, 0871, 09 etc.Thanks in advance!J

No network in USA

Hello all.just landed in USA, 2 phones on iPhone 15, me contracts, unlimited everything and mobile roaming abroad yet can’t use my handset, only available on wifi and can’t call EE to sort this out. so mad at the moment as EE promised everything woul...

Roaming in Europe

Hi, I’m currently in Berlin and my roaming isn’t working. This also happened to me last week when I went to Amsterdam. I’m using iPhone turned on Data roaming on cap limit off. Restarted my phone and all the troubleshooting done. I have 2.47£ roam in...

Connect in France

I have a roaming pass and have used a SIM for my UK phone in the EU before. Now, I am in France and can't connect to the local network. I can't contact 150 as phone/text doesn't work, and EE has no other way to be contacted. Please give me advice and...